>
>>> From: Richard Grieve Mac MVP <richard.grieve.TakeThisOut@NOvirginSPAM.net>
>>> Organization: ntl Cablemodem News Service
>>> Newsgroups: microsoft.public.internet.outlookexpress.mac
>>> Date: Fri, 23 Jan 2004 07:53:13 +0000
>>> Subject: Re: Outlook Express 5.06 won't display pictures
>>>
>>> "john partridge" <john_partridge.TakeThisOut@webhart.net> wrote:
>>>
>>>> I am using Outlook Express 5.06 on a Mac running OS 9.2.2 and for some time
>>>> now any picture included in the message is replaced by a box with red
>>>> circle
>>>> with a white cross in it. Attachments work fine.
>>>>
>>>> This has been getting worse and for the past few months no pictures will
>>>> display in the message.
>>>>
>>>> I have built OS 9.2.2 from scratch on 8 or 9 Macs and I have installed
>>>> Outlook Express 5 on each of them and all of the Macs behave the same way.
>>>> That is, Outlook Express displays these red circles in place of document
>>>> pictures on the first and subsequent emails received.
>>>>
>>>> Can someone help me please.
>>>
>>> Try to increase the memory assigned to OE...
>>>
>>> <http://homepage.ntlworld.com/techie.grim/macfaq/articles/038.html>
>>>
>>> ...and also compact the database...
>>>
>>> <http://techiegrim.webhop.net/keyboard/oe5_database.html>
>>>
>>> Ricky
>
> From: Richard Grieve Mac MVP <richard.grieve.TakeThisOut@NOvirginSPAM.net>
> Organization: ntl Cablemodem News Service
> Newsgroups: microsoft.public.internet.outlookexpress.mac
> Date: Fri, 23 Jan 2004 22:12:14 +0000
> Subject: Re: Outlook Express 5.06 won't display pictures
>
> "john partridge" <john_partridge.TakeThisOut@webhart.net> wrote:
>
>> Thanks Ricky
>>
>> I have already tried your suggestions and the problem is still there. It's
>> strange that the problem exists on other Mac's on which I have installed
>> operating systems from scratch, from Apple licenced CDs and Apple and
>> Microsoft site downloads. Could it be anything to do with where the
>> application is installed?
>>
>> In my case Outlook Express and Explorer are installed in the Internet folder
>> in the Applications folder. The microsoft user data folder containing
>> message data and identities is in the Documents folder which is normal.
>> Perhaps the software that interprets the pictures in the documents is not
>> where it is suppose to be, where ever that is.
>>
>> Looking forward to hearing more
>>
>> John
>>
>
> Perhaps there's a common component that is missing on all of your standard
> installations of the Operating System. For example, have you made sure that
> QuickTime is enabled on all of the machines? Without this, you're going to
> have problems processing images.
>
> FWIW, I doubt very strongly that this is anything to do with the physical
> location of the OE application on each machine.
>
> Ricky
>
Quicktime is running because when I double-click on its desktop alias the
program launches. Some clarification though, if someone sends me a picture
as an attachment it displays at the bottom of the message without me having
to open the attachments area, so that works.
However, if a vendor such as Apple sends me an email newsletter containing
images and text where I would click on the image which would then link me to
something specific at their site, all I get in the image spot is the red
circle with the white cross in it. Usually I can click on the red circle
and I will be taken to the link. Outlook Express is behaving as if the mail
script couldn't find an application which would display the ad image.
John<!-- ~MESSAGE_AFTER~ -->
>> Stay informed about: Outlook Express 5.06 won't display pictures 
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