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Application Quits when Printing

  
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genevebergeron

External


Since: Jan 14, 2008
Posts: 1



(Msg. 1) Posted: Mon Jan 14, 2008 12:44 pm
Post subject: Application Quits when Printing
Archived from groups: comp>sys>mac>printing (more info?)
Any application I try to print from (i.e. Firefox, Word), immediately
quits when I try to print something. I tried to install a printer two
days ago, but installation couldn't continue. What should I do? How
can I restore my drivers back to the way things were before things got
messed up?

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Jolly Roger

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Since: Sep 09, 2006
Posts: 2935



(Msg. 2) Posted: Mon Jan 14, 2008 4:52 pm
Post subject: Re: Application Quits when Printing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
In article
<7872ffed-17ee-4501-ad38-1df439c349bb.DeleteThis@n20g2000hsh.googlegroups.com>,
genevebergeron.DeleteThis@gmail.com wrote:

> Any application I try to print from (i.e. Firefox, Word), immediately
> quits when I try to print something. I tried to install a printer two
> days ago, but installation couldn't continue. What should I do? How
> can I restore my drivers back to the way things were before things got
> messed up?

It sounds like the applications are crashing. So the first thing I
advise you do is look at the crash, console, and system logs. They can
give you clues as to what is causing the problem.

Viewing Crash, Console, and System Logs

1. Open /Applications/Utilities/Console.

2. From the Console menu bar, select File > View System Log.

3. From the Console menu bar, select File > View Console Log.

The system log will usually give you an indication as to what is causing
startup issues. The console log can show issues you experience after you
are logged into your user account.

If a particular application is crashing, you may find a crash log in
/Library/Logs/CrashReporter/ or /Users/you/Library/Logs/CrashReporter/.

(You can post logs here for help, but feel free to send the logs to me if you need help understanding them. I'll be glad to take a look and tell you
what I see.)

--
Note: Please send all responses to the relevant news group. If you
must contact me through e-mail, let me know when you send email to
this address so that your email doesn't get eaten by my SPAM filter.

JR

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David Empson

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Since: Jul 18, 2004
Posts: 953



(Msg. 3) Posted: Mon Jan 14, 2008 9:36 pm
Post subject: Re: Application Quits when Printing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
<genevebergeron RemoveThis @gmail.com> wrote:

> Any application I try to print from (i.e. Firefox, Word), immediately
> quits when I try to print something. I tried to install a printer two
> days ago, but installation couldn't continue. What should I do?

If all applications are crashing when you try to print, there is likely
to be a problem with your printing system or default printer.

What you should probably do is a "Reset Printing System" operation,
which deletes all of your defined printers and cleans up some other
details. You will have to add your printers back again.

The details vary between Mac OS X versions.

In 10.3 and 10.4, you need to run Printer Setup Utility (if I remember
right) and look for this command under its application menu.

In 10.5, it is hidden in System Preferences > Print & Fax. You can get
to it by Ctrl-click on the list of printers.

--
David Empson
dempson RemoveThis @actrix.gen.nz
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