Copy and paste not working - "Cannot empty clipboard"

A user in our department regularly copies data from a non-Microsoft program
(Business Objects) to Excel 2003. By selecting "Copy All" in Business
Objects, she usually has no difficulty in copying and pasting the data to
Excel. However, at least once or twice a week the copy and paste function
stops working (the "Paste" is grayed out when she right clicks in Excel,and
CTRL V doesn't work either) and she has to reboot her computer, which is
obviously a frustration and waste of time. I looked at her computer today and
went to Edit > Office Clipboard, but the error "Cannot empty clipboard" came
up. Closing Excel and/or Business Objects and restarting them doesn't help
either.

Thanks.

I'm afraid you've posted to the Mac XL newsgroup and - AFAIK -
BusinessObjects isn't available on the Mac. Apparently the copy process is
not succeeding. I would tend to think the problem lies either with the other
software or with Windows, based on the clipboard error. Possibly the nature
of the content or system resources.

--
Regards |:>)
Bob Jones
[MVP] Office:Mac

"lkthompson" <lkthompson.DeleteThis@discussions.microsoft.com> wrote in message
news:546FF36F-BA6E-46DF-80CA-D7CC91810946@microsoft.com...
>A user in our department regularly copies data from a non-Microsoft program
> (Business Objects) to Excel 2003. By selecting "Copy All" in Business
> Objects, she usually has no difficulty in copying and pasting the data to
> Excel. However, at least once or twice a week the copy and paste function
> stops working (the "Paste" is grayed out when she right clicks in
> Excel,and
> CTRL V doesn't work either) and she has to reboot her computer, which is
> obviously a frustration and waste of time. I looked at her computer today
> and
> went to Edit > Office Clipboard, but the error "Cannot empty clipboard"
> came
> up. Closing Excel and/or Business Objects and restarting them doesn't help
> either.
>
> Thanks.