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Excel 2008 crash on maximize window

 
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Si_Plant

External


Since: Feb 21, 2008
Posts: 1



(Msg. 1) Posted: Thu Feb 21, 2008 9:49 am
Post subject: Excel 2008 crash on maximize window
Archived from groups: microsoft>public>mac>office>excel (more info?)

When opening an existing excel spreadsheet, which is then maximized using the mac green window button, Excel crashes, taking with it all control of OS X. I cannot tab between windows, cannot force quit of the hung excel app, cannot regain control and does not time out and return. The only solution appears a hard restart via the power key. The Excel spreadsheets generally recover OK. This has happened probably 10 times in the last week.

Is anyone else seeing this problem. Is a fix available

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tenneyk

External


Since: Mar 03, 2008
Posts: 1



(Msg. 2) Posted: Mon Mar 03, 2008 12:27 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Feb 21, 11:49 am, Si_Pl....RemoveThis@officeformac.com wrote:
> When opening an existing excel spreadsheet, which is then maximized using the mac green window button, Excel crashes, taking with it all control of OS X. I cannot tab between windows, cannot force quit of the hung excel app, cannot regain control and does not time out and return. The only solution appears a hard restart via the power key. The Excel spreadsheets generally recover OK. This has happened probably 10 times in the last week.
>
> Is anyone else seeing this problem. Is a fix available

I am experiencing the exact same problem, but can offer no solution.
Hopefully Microsoft is aware of this and will fix it with the first
update. I often switch to Parallels just to have a usable version of
Excel.

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manducasexta

External


Since: Mar 05, 2008
Posts: 2



(Msg. 3) Posted: Wed Mar 05, 2008 6:01 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm having the same problem too. This person

http://groups.google.com/group/blacktree-quicksilver/browse_thread/thr.../6710da

thinks there might be a compatibility prob w quicksilver. Are either/
both of you running quicksilver?

I've had about 8 hard crashes in the past 5 days, with the only remedy
being holding the power key down until the computer powers off.
Macbook Pro, 10.5.2. QS beta 54. I don't want to start Office 2008 up
to tell you what, if any, updates I've installed on it, because I
don't want to crash again. Grr!
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manducasexta

External


Since: Mar 05, 2008
Posts: 2



(Msg. 4) Posted: Wed Mar 05, 2008 11:08 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mar 5, 6:01 pm, manducase... RemoveThis @gmail.com wrote:
> I'm having the same problem too. This person
>
> http://groups.google.com/group/blacktree-quicksilver/browse_thread/th...
>
> thinks there might be a compatibility prob w quicksilver. Are either/
> both of you running quicksilver?
>
> I've had about 8 hard crashes in the past 5 days, with the only remedy
> being holding the power key down until the computer powers off.
> Macbook Pro, 10.5.2. QS beta 54. I don't want to start Office 2008 up
> to tell you what, if any, updates I've installed on it, because I
> don't want to crash again. Grr!

Ah, I think I misread the post at that link, and maybe it's not the
same problem. Hmm.
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gastonb

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Since: Mar 09, 2008
Posts: 1



(Msg. 5) Posted: Sun Mar 09, 2008 1:44 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> Is anyone else seeing this problem. Is a fix available

Same problem here.
I´m not running quicksilver.
I don´t have any idea of what´s happening, but´s really a problem.
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cgharring

External


Since: Mar 11, 2008
Posts: 1



(Msg. 6) Posted: Tue Mar 11, 2008 4:38 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mar 9, 1:44 pm, gast... DeleteThis @gmail.com wrote:

I am so glad I am not alone. I was pulling my hair out.

Sorry I don't have any answers for you all, but hoping one more person
chiming in might help. Typical it takes a Microsoft product to crash
an apple.
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Pat McMillan

External


Since: Mar 05, 2008
Posts: 41



(Msg. 7) Posted: Tue Mar 11, 2008 6:51 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi,

We've been investigating many reports of this, but have yet to get to the
bottom of it. Can you answer the following questions for me:

1. Do you have Parallels installed on this machine?
2. If so, is Parallels running when you encounter this problem?
3. Does this happen with any workbook, or just specific workbooks?
4. Does it happen with a blank workbook?
5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
GT)?
6. Have you installed the "Leopard Graphics Update" on your machine?

Thank you for any help you can provide. We really want to figure this
problem out.

Thanks,

Pat


On 11/03/2008 16:38, in article
4643a742-cefc-43de-96df-460cc2a8208e.RemoveThis@e10g2000prf.googlegroups.com,
"cgharring@gmail.com" <cgharring.RemoveThis@gmail.com> wrote:

> On Mar 9, 1:44 pm, gast....RemoveThis@gmail.com wrote:
>
> I am so glad I am not alone. I was pulling my hair out.
>
> Sorry I don't have any answers for you all, but hoping one more person
> chiming in might help. Typical it takes a Microsoft product to crash
> an apple.

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
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randy_weisz

External


Since: Mar 12, 2008
Posts: 1



(Msg. 8) Posted: Wed Mar 12, 2008 4:26 am
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mar 11, 9:51 pm, Pat McMillan <patmc....DeleteThis@microsoft.com> wrote:
> Hi,
>
> We've been investigating many reports of this, but have yet to get to the
> bottom of it. Can you answer the following questions for me:
>
> 1. Do you have Parallels installed on this machine?
> 2. If so, is Parallels running when you encounter this problem?
> 3. Does this happen with any workbook, or just specific workbooks?
> 4. Does it happen with a blank workbook?
> 5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
> GT)?
> 6. Have you installed the "Leopard Graphics Update" on your machine?
>
> Thank you for any help you can provide. We really want to figure this
> problem out.
Hi Pat,
I am having the same problem. Excel 2008 crashing the entire OS after
expanding a window with the "+" button.
1) I do have Parallels installed
2) But Parallels is NOT running when Excel crashes
3) I cannot tell you if it happens with all or just some workbooks. It
doesn't happen every time I hit the "+" button. It does seem to happen
more often with some workbooks. I'm not sure, but I think it is more
likely to happen with workbooks with lots of data in them.
4) I have NOT been able to get it to crash with a blank workbook.
5) Yes. I have a recent MacBook Pro 15 inch with a GeForce 8600M GT
6) Yes I have installed the Leopard Graphics upgrade.
I installed the Office 2008 Update released this afternoon... but it
didn't seem to have any impact on the Excel crashing
RW
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Pat McMillan

External


Since: Mar 05, 2008
Posts: 41



(Msg. 9) Posted: Wed Mar 12, 2008 10:58 am
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thank you so much. This information is really helpful. We think we're
getting close to a repro case thanks to everyone's help. If anyone else can
answer these questions it will help speed up the process.

Thanks again,

Pat


On 12/03/2008 04:26, in article
5fe6dc7a-88e1-4541-8df9-fc779d140074 DeleteThis @s50g2000hsb.googlegroups.com,
"randy_weisz@ncsu.edu" <randy_weisz DeleteThis @ncsu.edu> wrote:

> On Mar 11, 9:51 pm, Pat McMillan <patmc... DeleteThis @microsoft.com> wrote:
>> Hi,
>>
>> We've been investigating many reports of this, but have yet to get to the
>> bottom of it. Can you answer the following questions for me:
>>
>> 1. Do you have Parallels installed on this machine?
>> 2. If so, is Parallels running when you encounter this problem?
>> 3. Does this happen with any workbook, or just specific workbooks?
>> 4. Does it happen with a blank workbook?
>> 5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
>> GT)?
>> 6. Have you installed the "Leopard Graphics Update" on your machine?
>>
>> Thank you for any help you can provide. We really want to figure this
>> problem out.
> Hi Pat,
> I am having the same problem. Excel 2008 crashing the entire OS after
> expanding a window with the "+" button.
> 1) I do have Parallels installed
> 2) But Parallels is NOT running when Excel crashes
> 3) I cannot tell you if it happens with all or just some workbooks. It
> doesn't happen every time I hit the "+" button. It does seem to happen
> more often with some workbooks. I'm not sure, but I think it is more
> likely to happen with workbooks with lots of data in them.
> 4) I have NOT been able to get it to crash with a blank workbook.
> 5) Yes. I have a recent MacBook Pro 15 inch with a GeForce 8600M GT
> 6) Yes I have installed the Leopard Graphics upgrade.
> I installed the Office 2008 Update released this afternoon... but it
> didn't seem to have any impact on the Excel crashing
> RW
>
>
>

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
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Edward Peppitt

External


Since: Mar 12, 2008
Posts: 1



(Msg. 10) Posted: Wed Mar 12, 2008 2:40 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi
I too am having this exact problem. It happens on many spreadsheets. I have to remember to maximise the screen by dragging the bottom right hand corner of the sheet, rather than use the green + symbol. I don't have Parallels installed.
Ed
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ebelop

External


Since: Mar 13, 2008
Posts: 2



(Msg. 11) Posted: Thu Mar 13, 2008 8:35 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mar 12, 1:58 pm, Pat McMillan <patmc....TakeThisOut@microsoft.com> wrote:
> Thank you so much. This information is really helpful. We think we're
> getting close to a repro case thanks to everyone's help. If anyone else can
> answer these questions it will help speed up the process.
>
> Thanks again,
>
> Pat
>
> On 12/03/2008 04:26, in article
> 5fe6dc7a-88e1-4541-8df9-fc779d140....TakeThisOut@s50g2000hsb.googlegroups.com,
>
>
>
> "randy_we...@ncsu.edu" <randy_we....TakeThisOut@ncsu.edu> wrote:
> > On Mar 11, 9:51 pm, Pat McMillan <patmc....TakeThisOut@microsoft.com> wrote:
> >> Hi,
>
> >> We've been investigating many reports of this, but have yet to get to the
> >> bottom of it. Can you answer the following questions for me:
>
> >> 1. Do you have Parallels installed on this machine?
> >> 2. If so, is Parallels running when you encounter this problem?
> >> 3. Does this happen with any workbook, or just specific workbooks?
> >> 4. Does it happen with a blank workbook?
> >> 5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
> >> GT)?
> >> 6. Have you installed the "Leopard Graphics Update" on your machine?
>
> >> Thank you for any help you can provide. We really want to figure this
> >> problem out.
> > Hi Pat,
> > I am having the same problem. Excel 2008 crashing the entire OS after
> > expanding a window with the "+" button.
> > 1) I do have Parallels installed
> > 2) But Parallels is NOT running when Excel crashes
> > 3) I cannot tell you if it happens with all or just some workbooks. It
> > doesn't happen every time I hit the "+" button. It does seem to happen
> > more often with some workbooks. I'm not sure, but I think it is more
> > likely to happen with workbooks with lots of data in them.
> > 4) I have NOT been able to get it to crash with a blank workbook.
> > 5) Yes. I have a recent MacBook Pro 15 inch with a GeForce 8600M GT
> > 6) Yes I have installed the Leopard Graphics upgrade.
> > I installed the Office 2008 Update released this afternoon... but it
> > didn't seem to have any impact on the Excel crashing
> > RW
>
> --
> Pat McMillan
> Macintosh Business Unit
> Microsoft Corp.
> This posting is provided ³AS IS² with no warranties, and confers no rights.

I have the actual Excel file which will always causes the same issue.
It was created on PC. Let me know where I can send it...
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Pat McMillan

External


Since: Mar 05, 2008
Posts: 41



(Msg. 12) Posted: Thu Mar 13, 2008 10:08 pm
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks. Please send to patmcmil.DeleteThis@microsoft.com.

Pat


On 13/03/2008 20:35, in article
a67ef1f3-2dcc-42dc-867d-f603f356d13a.DeleteThis@q78g2000hsh.googlegroups.com,
"ebelop@mac.com" <ebelop.DeleteThis@mac.com> wrote:

> On Mar 12, 1:58 pm, Pat McMillan <patmc....DeleteThis@microsoft.com> wrote:
>> Thank you so much. This information is really helpful. We think we're
>> getting close to a repro case thanks to everyone's help. If anyone else can
>> answer these questions it will help speed up the process.
>>
>> Thanks again,
>>
>> Pat
>>
>> On 12/03/2008 04:26, in article
>> 5fe6dc7a-88e1-4541-8df9-fc779d140....DeleteThis@s50g2000hsb.googlegroups.com,
>>
>>
>>
>> "randy_we...@ncsu.edu" <randy_we....DeleteThis@ncsu.edu> wrote:
>>> On Mar 11, 9:51 pm, Pat McMillan <patmc....DeleteThis@microsoft.com> wrote:
>>>> Hi,
>>
>>>> We've been investigating many reports of this, but have yet to get to the
>>>> bottom of it. Can you answer the following questions for me:
>>
>>>> 1. Do you have Parallels installed on this machine?
>>>> 2. If so, is Parallels running when you encounter this problem?
>>>> 3. Does this happen with any workbook, or just specific workbooks?
>>>> 4. Does it happen with a blank workbook?
>>>> 5. Does your machine use an Nvidia graphics card (like the GeForce 8600M
>>>> GT)?
>>>> 6. Have you installed the "Leopard Graphics Update" on your machine?
>>
>>>> Thank you for any help you can provide. We really want to figure this
>>>> problem out.
>>> Hi Pat,
>>> I am having the same problem. Excel 2008 crashing the entire OS after
>>> expanding a window with the "+" button.
>>> 1) I do have Parallels installed
>>> 2) But Parallels is NOT running when Excel crashes
>>> 3) I cannot tell you if it happens with all or just some workbooks. It
>>> doesn't happen every time I hit the "+" button. It does seem to happen
>>> more often with some workbooks. I'm not sure, but I think it is more
>>> likely to happen with workbooks with lots of data in them.
>>> 4) I have NOT been able to get it to crash with a blank workbook.
>>> 5) Yes. I have a recent MacBook Pro 15 inch with a GeForce 8600M GT
>>> 6) Yes I have installed the Leopard Graphics upgrade.
>>> I installed the Office 2008 Update released this afternoon... but it
>>> didn't seem to have any impact on the Excel crashing
>>> RW
>>
>> --
>> Pat McMillan
>> Macintosh Business Unit
>> Microsoft Corp.
>> This posting is provided ³AS IS² with no warranties, and confers no rights.
>
> I have the actual Excel file which will always causes the same issue.
> It was created on PC. Let me know where I can send it...

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided ³AS IS² with no warranties, and confers no rights.
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Alan

External


Since: Mar 10, 2008
Posts: 5



(Msg. 13) Posted: Sun Mar 16, 2008 7:16 am
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Feb 22, 1:49 am, Si_Pl....RemoveThis@officeformac.com wrote:
> When opening an existingexcelspreadsheet, which is then maximized using the mac green window button,Excelcrashes, taking with it all control of OS X. I cannot tab between windows, cannot force quit of the hungexcelapp, cannot regain control and does not time out and return. The only solution appears a hard restart via the power key. TheExcelspreadsheets generallyrecoverOK. This has happened probably 10 times in the last week.
>
> Is anyone else seeing this problem. Is a fix available

Sorry, I have no idea about this. But I think you can use some recover
tools if you need to recover some important spreadsheet. I knew one
called Advanced Excel Repair. It is a powerful tool to repair corrupt
or damaged Excel files.

Detailed information about Advanced Excel Repair can be found at
http://www.datanumen.com/aer/

And you can also download a free demo version at http://www.datanumen.com/aer/aer.exe

Hope this will help.

Alan
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CyberTaz

External


Since: Jul 20, 2005
Posts: 1719



(Msg. 14) Posted: Sun Mar 16, 2008 10:45 am
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

As you've been advised previously you're hawking your product in an
environment where it *can't* be used natively. If you ever develop a
Macintosh version please let us know.

In the meanwhile you are falsely as well as knowingly directing people to a
non-solution - a behavior which is both arrogant & deceptive.

--
Bob Jones
[MVP] Office:Mac


On 3/16/08 10:16 AM, in article
603587d0-7208-4e3c-a3ef-f19bc7464c68 RemoveThis @c19g2000prf.googlegroups.com, "Alan"
<fyz RemoveThis @datanumen.net> wrote:

> On Feb 22, 1:49 am, Si_Pl... RemoveThis @officeformac.com wrote:
>> When opening an existingexcelspreadsheet, which is then maximized using the
>> mac green window button,Excelcrashes, taking with it all control of OS X. I
>> cannot tab between windows, cannot force quit of the hungexcelapp, cannot
>> regain control and does not time out and return. The only solution appears a
>> hard restart via the power key. TheExcelspreadsheets generallyrecoverOK. This
>> has happened probably 10 times in the last week.
>>
>> Is anyone else seeing this problem. Is a fix available
>
> Sorry, I have no idea about this. But I think you can use some recover
> tools if you need to recover some important spreadsheet. I knew one
> called Advanced Excel Repair. It is a powerful tool to repair corrupt
> or damaged Excel files.
>
> Detailed information about Advanced Excel Repair can be found at
> http://www.datanumen.com/aer/
>
> And you can also download a free demo version at
> http://www.datanumen.com/aer/aer.exe
>
> Hope this will help.
>
> Alan
>
>
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mordzy

External


Since: Mar 19, 2008
Posts: 1



(Msg. 15) Posted: Wed Mar 19, 2008 8:14 am
Post subject: Re: Excel 2008 crash on maximize window [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi All,

I have recently made the switch to a mac. been on windows for ten years. (im
actually a ms certified engineer and sell MS solutions) i just lost the will
to live with pista and other incarnations on blotedows etc.

Anyway really liking osx and not had a problem till installing office 08. and
having googled my problem came across this thread so i guessed id add my
issues too.

1. im running a new 15" macbook pro (2 weeks old) Intel dual core ver.
i do run parallels but it isnt running at the time.

2. when i click the green maximise button it hangs the OS, only way out is to
hold the power button in.

3. when it does hang excel has maximised but shows the scroll bars in the old
size and new, as if the
screen hasn't redrawn properly.

4. it does it with all the spreadsheets i have. even a new one with no data
in.

hope this helps and a solution is found soon.

Alex
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