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Glitches with Excel in Leopard

 
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Author Message
Bob Greenblatt

External


Since: Feb 11, 2005
Posts: 566



(Msg. 61) Posted: Wed Mar 26, 2008 8:19 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: microsoft>public>mac>office>excel (more info?)

On 3/25/08 10:02 PM, in article ee7fdb7.80 DeleteThis @webcrossing.caR9absDaxw,
"TryingToUseOfficeOnMyMac@officeformac.com"
<TryingToUseOfficeOnMyMac DeleteThis @officeformac.com> wrote:

> I find Excel in Leopard very unstable. This afternoon I have had two crashes.
> The first was when I was editing a formula to add the "$" signs so the cell
> references wouldn't change as I copied, and the second was as I was trying to
> do as "sumif" without using the "helpful" fill-in box on the right, just
> typing it in the (inconvenient to access) formula bar. I both cases Excel was
> trying to insert a "+" followed by a cell reference.
>
> Does the new Excel work reliably with Leopard? This is only the beginning of
> the problems I have been having.
>
> Ed
For What it's Worth, I have been using Excel 2008 with OS 10.5.2 with NONE
of the problems being reported here. I have been trying diligently to
determine why (or how) my configuration my be different from others, and can
not arrive at anything consistent. So, rest assured, Excel does indeed work
properly and reliably. I am certain that Microsoft is scrambling to find out
what is causing the reported problems, and will be issuing and update just
as soon as they can be sure it really fixes the issues and does not cause
any others.

--
Bob Greenblatt [MVP], Macintosh
bobgreenblattATmsnDOTcom

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msafar

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Since: Mar 26, 2008
Posts: 1



(Msg. 62) Posted: Wed Mar 26, 2008 2:49 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Excel freezes rock solid on me. I can do nothing but reboot. I've not figured out the pattern yet. I'm switching to numbers, or using Parallels until this is fixed.

Apparently, not even Mac OS X kernel can save Microsoft. I've never had ANY product on my mac freeze the machine so badly that I had to reboot (only the mouse would work). Beachball of death.

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Darlene Riordan

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Since: Mar 26, 2008
Posts: 1



(Msg. 63) Posted: Wed Mar 26, 2008 3:38 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have a spreadsheet in Excel that has worked perfectly until Leopard. It has changed the widths of my columns and now I get xxxxx instead of numbers. I no longer get the arrows I use to get to enable me to alter column widths to suit my data. HELP!
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Bozrite

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Since: Mar 28, 2008
Posts: 2



(Msg. 64) Posted: Fri Mar 28, 2008 6:54 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have been having intermittent problems with Excel 2008 - version 12.0.1 on my 2.4 GHz Intel Core 2 Duo Imac running OS 10.5.2. Sometimes it quits, saying it's a memory issue? Now I am trying to open a workbook that was saved with my previous version of Excel (OfficeX) and get the following error ... I like other Office 2008 features, but use excel pivot tables extensively ... can I reinstall OfficeX and chose which I run for what?

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-03-28 10:43:13 -0400
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.0.1.080305
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.0.1.080305
Crashed Module Offset: 0x003e6b7d
Blame Module Name: Microsoft Excel
Blame Module Version: 12.0.1.080305
Blame Module Offset: 0x003e6b7d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Operating System Information
Operating System: Mac OS X 10.5.2 (Build 9C7010)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1052
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680

Microsoft Application Information:
Error Reporting UUID: AFB51AC4-562B-4262-A7EE-64684B65A132
Time from launch: 0 hours, 23 minutes, 48 seconds
Total errors on this client: 7
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Pat McMillan

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Since: Mar 05, 2008
Posts: 41



(Msg. 65) Posted: Fri Mar 28, 2008 4:23 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

This has been reported many, many times in this newsgroup and I've said many
times that this is an Apple issue. Apple is aware of the bug and is working
on a fix. There are many reports that it also affects other apps besides
Microsoft apps. Please contact Apple if you have a complaint about this
specific issue. For other problems with Mac Office, please keep them coming!

Thanks,

Pat


On 3/26/08 3:49 PM, in article ee7fdb7.82.RemoveThis@webcrossing.caR9absDaxw, "msafar"
<msafar.RemoveThis@yahoo.com> wrote:

> Excel freezes rock solid on me. I can do nothing but reboot. I've not figured
> out the pattern yet. I'm switching to numbers, or using Parallels until this
> is fixed.
>
> Apparently, not even Mac OS X kernel can save Microsoft. I've never had ANY
> product on my mac freeze the machine so badly that I had to reboot (only the
> mouse would work). Beachball of death.

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided łAS IS˛ with no warranties, and confers no rights.
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Roger_Rubinstein

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Since: Mar 30, 2008
Posts: 1



(Msg. 66) Posted: Sun Mar 30, 2008 6:22 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> This has been reported many, many times in this newsgroup and I've said many
> times that this is an Apple issue. Apple is aware of the bug and is working
> on a fix. There are many reports that it also affects other apps besides
> Microsoft apps. Please contact Apple if you have a complaint about this
> specific issue. For other problems with Mac Office, please keep them coming!
>
> Thanks,
>
> Pat
>
>
> On 3/26/08 3:49 PM, in article ee7fdb7.82.TakeThisOut@webcrossing.caR9absDaxw, "msafar"
> wrote:
>
> > Excel freezes rock solid on me. I can do nothing but reboot. I've not figured
> > out the pattern yet. I'm switching to numbers, or using Parallels until this
> > is fixed.
> >
> > Apparently, not even Mac OS X kernel can save Microsoft. I've never had ANY
> > product on my mac freeze the machine so badly that I had to reboot (only the
> > mouse would work). Beachball of death.
>
> --
> Pat McMillan
> Macintosh Business Unit
> Microsoft Corp.
> This posting is provided &#65533;AS IS&#65533; with no warranties, and confers no rights.
>
>

Hi, Pat -

It may be more effective if we all contact Apple about these Excel problems in the same way. Can you supply an e-mail address to use?

Thanks.
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Pat McMillan

External


Since: Mar 05, 2008
Posts: 41



(Msg. 67) Posted: Mon Mar 31, 2008 9:14 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Roger,

I wish I could do that, but I don't think it would be good for our
relationship with Apple if I did so! I'm not sure of the best way for Apple
customers to report these types of issues, but there should be a way via
Apple's web site.

Thanks,

Pat


On 3/30/08 7:22 PM, in article ee7fdb7.86.DeleteThis@webcrossing.caR9absDaxw,
"Roger_Rubinstein@officeformac.com" <Roger_Rubinstein.DeleteThis@officeformac.com>
wrote:

>> This has been reported many, many times in this newsgroup and I've said many
>> times that this is an Apple issue. Apple is aware of the bug and is working
>> on a fix. There are many reports that it also affects other apps besides
>> Microsoft apps. Please contact Apple if you have a complaint about this
>> specific issue. For other problems with Mac Office, please keep them coming!
>>
>> Thanks,
>>
>> Pat
>>
>>
>> On 3/26/08 3:49 PM, in article ee7fdb7.82.DeleteThis@webcrossing.caR9absDaxw, "msafar"
>> wrote:
>>
>> > Excel freezes rock solid on me. I can do nothing but reboot. I've not
>> figured
>> > out the pattern yet. I'm switching to numbers, or using Parallels until
>> this
>> > is fixed.
>> >
>> > Apparently, not even Mac OS X kernel can save Microsoft. I've never had
>> ANY
>> > product on my mac freeze the machine so badly that I had to reboot (only
>> the
>> > mouse would work). Beachball of death.
>>
>> --
>> Pat McMillan
>> Macintosh Business Unit
>> Microsoft Corp.
>> This posting is provided &#65533;AS IS&#65533; with no warranties, and
>> confers no rights.
>>
>>
>
> Hi, Pat -
>
> It may be more effective if we all contact Apple about these Excel problems in
> the same way. Can you supply an e-mail address to use?
>
> Thanks.

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided łAS IS˛ with no warranties, and confers no rights.
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Gwyn_Headley

External


Since: Apr 04, 2008
Posts: 4



(Msg. 68) Posted: Fri Apr 04, 2008 3:24 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Since I upgraded yesterday from Office 2004 to Office 2008, the new Excel has crashed 8 times, first giving the warning "Not enough memory". I have 2 GB of memory on a MacBook Pro running 10.5.2. I can't recall the last time Excel in Office 2004 crashed, if ever.

Is this the Apple issue referred to above? If so, why didn't it affect the old, working, Excel?
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Gwyn_Headley

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Since: Apr 04, 2008
Posts: 4



(Msg. 69) Posted: Fri Apr 04, 2008 3:39 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Make that 10 times now. I haven't had memory problems like this since I bought Word 6.0 on 16 floppy disks.
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Bob Greenblatt

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Since: Feb 11, 2005
Posts: 566



(Msg. 70) Posted: Fri Apr 04, 2008 8:06 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 4/4/08 7:39 AM, in article ee7fdb7.89.DeleteThis@webcrossing.caR9absDaxw,
"Gwyn_Headley@officeformac.com" <Gwyn_Headley.DeleteThis@officeformac.com> wrote:

> Make that 10 times now. I haven't had memory problems like this since I bought
> Word 6.0 on 16 floppy disks.
I suppose it could be the Apple problem mentioned. And the reason it did not
effect Excel 2004, is that Excel 2004 is running in simulation via Rosetta
on Intel machines while Excel 2008 is "native."

On the other hand, I have been running Excel 2008 daily on a MacBook Pro
with 10.5.2 and the latest office updates, and it has never crashed for me.
Have you tried running it in a new user account?

--
Bob Greenblatt [MVP], Macintosh
bobgreenblattATmsnDOTcom
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Gwyn_Headley

External


Since: Apr 04, 2008
Posts: 4



(Msg. 71) Posted: Fri Apr 04, 2008 8:06 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Do you mean a new user account in the Mac OS? If so, no I haven't. Every time I wanted to use Excel (and I dip in and out of it because I'm using it as a database for a book) I'd have to log out of my open applications and effectively restart. Not an appealing work routine. But if it's the only way to go, then I'll have to do it. Or go back to Office 2004. I have the disk somewhere …
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Bob Greenblatt

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Since: Feb 11, 2005
Posts: 566



(Msg. 72) Posted: Fri Apr 04, 2008 10:43 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 4/4/08 9:41 AM, in article ee7fdb7.91 RemoveThis @webcrossing.caR9absDaxw,
"Gwyn_Headley@officeformac.com" <Gwyn_Headley RemoveThis @officeformac.com> wrote:

> Do you mean a new user account in the Mac OS? If so, no I haven't. Every time
> I wanted to use Excel (and I dip in and out of it because I'm using it as a
> database for a book) I'd have to log out of my open applications and
> effectively restart. Not an appealing work routine. But if it's the only way
> to go, then I'll have to do it. Or go back to Office 2004. I have the disk
> somewhere …
Yes, I meant a new user account in the Mac OS. I did not mean for it to be
an answer to your problem, but only as a diagnostic. If it works in a new
user account, then there is something (I have no idea what yet) wrong with
your main configuration.

--
Bob Greenblatt [MVP], Macintosh
bobgreenblattATmsnDOTcom
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Gwyn_Headley

External


Since: Apr 04, 2008
Posts: 4



(Msg. 73) Posted: Fri Apr 04, 2008 10:43 am
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

OK Bob, many thanks! I'll give it a go and report back.

It's up to 12 now.
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Pat McMillan

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Since: Mar 05, 2008
Posts: 41



(Msg. 74) Posted: Fri Apr 04, 2008 3:05 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Have you updated Office to 12.0.1 (via Help/Check for Updates)? We fixed a
random crashing bug with that update.

Thanks,

Pat


On 4/4/08 9:14 AM, in article ee7fdb7.93.DeleteThis@webcrossing.caR9absDaxw,
"Gwyn_Headley@officeformac.com" <Gwyn_Headley.DeleteThis@officeformac.com> wrote:

> OK Bob, many thanks! I'll give it a go and report back.
>
> It's up to 12 now.

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided łAS IS˛ with no warranties, and confers no rights.
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Douglas J Gill

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Since: Apr 10, 2008
Posts: 1



(Msg. 75) Posted: Thu Apr 10, 2008 8:13 pm
Post subject: Re: Glitches with Excel in Leopard [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Phew - seems like loadsa people having serious hassle with Excel 2008.

Me too - far too many to list, and incidentally Microsoft Support are no use at all (so far), they don't seem to be very clued up.

I am off to try OO. tatty bye.
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