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HP PSC 2510 all-in-one printer problems

 
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Alan Lehotsky

External


Since: Jan 11, 2004
Posts: 3



(Msg. 1) Posted: Sun Jan 11, 2004 5:56 pm
Post subject: HP PSC 2510 all-in-one printer problems
Archived from groups: comp>sys>mac>hardware>misc (more info?)

I just bought a HP networked all-in-one (the PSC 2510), and have an
endemic problem with it.

Printing from MacOSX 10.3 or Mac OS 9.2, it starts to print the page and
then puts up a dialog box saying that there is no black and white
cartridge.

From WinXP, things print fine. From a MacOSX 10.2 system, the pages
print AND I get the dialog box complaining about the B&W cartridge.

Anyone see and solve this problem already? I haven't been getting much
useful help from the HP support web site...

Thanks,
Al Lehotsky

--
--
Alan Lehotsky <apl RemoveThis @alum.mit.edu>

 >> Stay informed about: HP PSC 2510 all-in-one printer problems 
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John35

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Since: Jan 18, 2004
Posts: 2



(Msg. 2) Posted: Sun Jan 18, 2004 11:36 pm
Post subject: Re: HP PSC 2510 all-in-one printer problems [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In article <apl-8E04D4.09560311012004.TakeThisOut@news06.east.earthlink.net>,
Alan Lehotsky <apl.TakeThisOut@alum.mit.edu> wrote:

 > I just bought a HP networked all-in-one (the PSC 2510), and have an
 > endemic problem with it.
 >
 > Printing from MacOSX 10.3 or Mac OS 9.2, it starts to print the page and
 > then puts up a dialog box saying that there is no black and white
 > cartridge.
 >
 > From WinXP, things print fine. From a MacOSX 10.2 system, the pages
 > print AND I get the dialog box complaining about the B&W cartridge.
 >
 > Anyone see and solve this problem already? I haven't been getting much
 > useful help from the HP support web site...
 >
 > Thanks,
 > Al Lehotsky

I had exactly the same problem, then found a note on the HP site which
addresses it:

<a style='text-decoration: underline;' href="http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=c000579" target="_blank">http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=c000579</a>
45&prodId=hppsc2510a303770&cc=us

They give two suggestions, the second of which is to disable print
sharing (which is unnecessary since this is a network printer). After
making the change and rebooting a few times (also resetting the printer
configuration to the default), all is working well now.<!-- ~MESSAGE_AFTER~ -->

 >> Stay informed about: HP PSC 2510 all-in-one printer problems 
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