Cannot Send Mail from MSN Hotmail Plus Account in Entourag..

Hi there,

I cannot send any e-mail from my paid Hotmail Plus (MSN) Account. I get
this error message:
Connection to the server failed or was dropped
Error -3253
Explanation: Mail could not be sent.

Any ideas please on how to remedy this? My .Mac account seems to be working
fine.

Thank you!

Lynn

On 1/24/08 5:44 PM, in article C3BEA925.F7D%manxcatq@msn.com, "Lynn Q"
wrote:

> I cannot send any e-mail from my paid Hotmail Plus (MSN) Account. I get
> this error message:
> Connection to the server failed or was dropped
> Error -3253
> Explanation: Mail could not be sent.

Hotmail is often flakey. Was it working or is the problem new or
intermittent?

You can monitor the traffic between Entourage and the server. It will often
indicate what is wrong. If it's a password or other account setting you will
see it right off. If it's a message that's causing the problem, you can
often identify it.

Here are the short and simple instructions on using tcpflow:

1. Download the Mac OS X version here (freeware).

<http://web.archive.org/web/20020610050659/http://www2.entropy.ch/download/t
cpflow-0.20.dmg.gz>

2. When you install, you will not find a tcpflow window, nor an icon on
your dock. tcpflow is designed to work in the background.

3. To run the test for email, quit all other applications that might be
connecting to the internet like your browser, ftp client.

4. Copy/paste in this command in the Terminal or use the script ²tcpflow
activate² (see below):

sudo /usr/local/bin/tcpflow -i en0 -c

5. Now try to send an email and watch the traffic in the window of the
Terminal. You should see what is happening.

6. For an example see this page:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html#example>

Script to activate tcpflow:

Download this script and place it in your User's Script folder.

<http://www.entourage.mvps.org/downloads/scripts/tcpflow%20activate.zip>

Place the script here:

Users --> Library --> Script folder

If you activate the Script Menu in the Finder you can easily access the
script there. To activate the Script menu, go to your Applications folder in
the Finder. Select the AppleScript folder and open AppleScript Utility. ˆ
Show Script Menu in menu bar

Select the script to automatically start the Terminal with the correct
command. Enter your password and tcpflow will be activated. Next use
Entourage to send a test message.

Using the script makes it easy to use tcpflow for subsequent testing.

--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>