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Next: Copying from the web using word
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External
Since: Jan 13, 2008
Posts: 1
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(Msg. 1) Posted: Sun Jan 13, 2008 4:05 pm
Post subject: Office Mac to Windows Compatibility Issues
Archived from groups: microsoft>public>mac>office>word (more info?)
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| Dear all, <br><br>I recently bought a Mac and am running the Beta version of Office for Mac 2008. <br><br>I am having major compatibility issues when I email files created on my Mac to a Windows PC (I always save as standard .doc, not .docx). <br><br>When you try to open the file in Windows it comes out as gibberish (boxes and symbols). <br><br>As far as I can tell I should be able to open .doc's cross-platform. The Windows PC is running Office 2004. <br><br>If possible i'd prefer not to save as RTF. <br><br>Any help would be appreciated, thank you so much. <br><br>Nicola.
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>> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Oct 04, 2004
Posts: 1410
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(Msg. 2) Posted: Mon Jan 14, 2008 6:07 am
Post subject: Re: Office Mac to Windows Compatibility Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I'm not supporting the beta version--but when people using Windows ask
this question, this is my standard answer. (by the way, the Windows PC
is *not* running Office 2004, which is the Mac version)
Mac and Win versions of Word from WinWord 97 to MacWord 2004 all use the
same file format, so that's not the basic problem. If the file does not
have the .doc extension, you may need to add it manually or use File |
Open from within Word.
The most common problem arises when the doc was sent by email and the
attachment encoding was not set properly. If you see something about
"application/x-macbinary" or "application/applefile" when trying to open
the doc, sounds like they encoded it for Mac computers. Or if it brings
up a prompt about "encoding" and opens with a bunch of squares.
Try sending the explanation below to your correspondent, asking them to
change their encoding. The help on any Mac email program will tell them
how.
A Mac email program, Entourage, has this to say in Help:
About attachment encodings
When you choose an encoding format, it is helpful to understand how
Macintosh files differ from files created on other computers. Macintosh
files include additional resource information that files created on
other types of computers do not. If you are sending a data file, such as
a Microsoft Word document or Microsoft Excel spreadsheet, such resource
information may not be necessary. However, if you are sending something
more complex, such as a program, to another Macintosh computer, you must
choose an encoding format that preserves all the data.
The AppleDouble encoding format preserves the additional resource
information, and can be read by both Macintosh and other types of
computers. AppleDouble is a good choice for your default encoding
format; it works most of the time with most computers. However, if
AppleDouble fails, you can choose a different encoding format depending
on the type of computer you are sending the attachment to:
• To send an attachment to a Macintosh computer, use BinHex, which
preserves the Macintosh resource information and data.
• To send an attachment to a Windows-based computer, use MIME/Base 64,
which preserves the data only.
• To send an attachment to a UNIX computer, use UUEncode, which
preserves the data only.
nicandrews RemoveThis @officeformac.com wrote:
> Dear all,
>
> I recently bought a Mac and am running the Beta version of Office for
> Mac 2008.
>
> I am having major compatibility issues when I email files created on
> my Mac to a Windows PC (I always save as standard .doc, not .docx).
>
> When you try to open the file in Windows it comes out as gibberish
> (boxes and symbols).
>
> As far as I can tell I should be able to open .doc's cross-platform.
> The Windows PC is running Office 2004.
>
> If possible i'd prefer not to save as RTF.
>
> Any help would be appreciated, thank you so much.
>
> Nicola. |
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External
Since: Jul 20, 2005
Posts: 1164
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(Msg. 3) Posted: Mon Jan 14, 2008 6:17 am
Post subject: Re: Office Mac to Windows Compatibility Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Sorry - If you're a legitimate Beta tester you wouldn't have asked the
question here & it isn't the practice of this group to support pirated
software. Perhaps whomever supplied you with the illegal copy can answer
your questions.
Good Luck |:>)
Bob Jones
[MVP] Office:Mac
On 1/13/08 7:05 PM, in article ee886a1.-1 RemoveThis @webcrossing.caR9absDaxw,
"nicandrews@officeformac.com" wrote:
> Dear all,
>
> I recently bought a Mac and am running the Beta version of Office for Mac
> 2008.
>
> I am having major compatibility issues when I email files created on my Mac to
> a Windows PC (I always save as standard .doc, not .docx).
>
> When you try to open the file in Windows it comes out as gibberish (boxes and
> symbols).
>
> As far as I can tell I should be able to open .doc's cross-platform. The
> Windows PC is running Office 2004.
>
> If possible i'd prefer not to save as RTF.
>
> Any help would be appreciated, thank you so much.
>
> Nicola. >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Jan 19, 2008
Posts: 1
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(Msg. 4) Posted: Sat Jan 19, 2008 10:48 am
Post subject: Comfort [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Waw, the answers of these Microsoft MVPs really built confidence in their product, I feel so much better now to upgrade to 2008 knowing there are no compatibility issues whatsoever, and if you have, you probably are a cheater! <br>
What a relief to know that they are always right and have to right to bully their clients, even when it takes them about 4 years to come up with a cosmetic upgrade. >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Feb 04, 2004
Posts: 561
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(Msg. 5) Posted: Sun Jan 20, 2008 8:49 am
Post subject: Re: Comfort [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Dear [whoever],
I think you might be confusing MVPs with Microsoft Inc.
Microsoft MVPs don't have a product or develop one. They are simply people
who share their knowledge with other users of Microsoft products. Microsoft
makes the "MVP" award to such people who in the previous year have evidenced
a high level of technical knowledge and have been capable of presenting it
in a clear manner.
By definition, MVPs do not work for Microsoft. Nor are MVPs evangelists for
Microsoft products. They take their independence seriously, and I'm
therefore not aware of any MVP saying there are no compatibility problems;
quite the contrary.
[In the application I am using to view your post I cannot see a context for
your remarks. It may just be that it's a spontaneous outpouring -- in which
case I hope you're feeling better for having said it -- or it may be that
you changed the subject of a previous thread. In any case, I'm making this
clarification free of any knowledge of context.]
Cheers,
Clive Huggan
Word:Mac MVP
Canberra, Australia
(My time zone is 5-11 hours different from North America and Europe, so my
follow-on responses to those regions can be delayed)
====================================================
On 20/1/08 5:48 AM, in article ee886a1.3.DeleteThis@webcrossing.caR9absDaxw, "Toedeloe"
<Toedeloe> wrote:
> Waw, the answers of these Microsoft MVPs really built confidence in their
> product, I feel so much better now to upgrade to 2008 knowing there are no
> compatibility issues whatsoever, and if you have, you probably are a cheater!
> What a relief to know that they are always right and have to right to bully
> their clients, even when it takes them about 4 years to come up with a
> cosmetic upgrade. >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: May 22, 2004
Posts: 1465
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(Msg. 6) Posted: Mon Jan 21, 2008 12:05 am
Post subject: Re: Office 2008 compatibility problems [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hi Kathy:
Jim has mentioned one way, allow me to mention the other:
"Don't do anything."
If you save your documents as "Word Document (.docx)" then it is perfectly
readable on the PC. You are sending the same format they are supposed to be
using.
Note: Make sure it IS .docx you are saving, and not some older
"compatibility mode" format. Some of the old Mac formats such as Word 5.1
and earlier WILL give problems going through a PC email system.
If they complain, tell them "Call your system administrator."
DO NOT, whatever you do, admit that you are using a Mac. Otherwise, they
will use this as the "excuse" to make it your problem.
It is not, and we have to get out of the habit of jumping through hoops to
solve other people's problems for them. Their mail program, or their copy
of Word, is missing a component. Nothing you can do will fix that. But you
could wreck your document trying.
Send them a .docx. If they can't open it, then they have not been
installing the updates Microsoft has been sending them automatically, or
they have miss-configured their PCs. Either way, they are beyond our help
:-)
I send Word 2008 documents back and forth to the PC at work all the time.
Never a problem. All I did was "nothing" and it all worked, as you would
expect on a Mac.
OK, I did have to yell at my System Administrator, a year ago, to install
the converter. But they had it installed long before anyone else actually
needed it :-)
Cheers
On 21/01/08 11:10 AM, in article ee886a1.5 DeleteThis @webcrossing.caR9absDaxw, "Kathy
Hirst " <> wrote:
> All of the above was pretty confusing for a simpleton such as I. I have
> upgraded my Macs to Office 2008. I have not had any previous incompatibility
> issues with Office 2004 when sending documents to a PC, but this is now a real
> problem. Not only emailing documents but using a flash drive to move stuff
> means I get the boxes and symbols on the PC. Please explain simply put how I
> change how I save Mac files to make them transferable, otherwise I have an
> almost unusable piece of software.
>
> Kathy Hirst
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Jan 21, 2008
Posts: 1
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(Msg. 7) Posted: Mon Jan 21, 2008 12:28 am
Post subject: Still not solved [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Re: the above. <br>
I am really confused now. Having sent several emails to myself to test all possibilities the position seems to be that both Macs (and all other PCs in the house) are having problems with all docs saved as docx docs. Why this setting has suddenly appeared confounds me. Last week after I had installed Office 2008, I was happily saving documents without having to change any settings as I did so. I have changed how I save documents so that I can save them as 97-04 compatible, but that doesn't seem logical when my problems include opening them on a Mac with the most recent version of Office. <br>
I am sending these docs via a variety of email servers inc .Mac and the problem arises via each method. <br>
So, the documents themselves will open from file as I create them in Word, but however and to whoever I send them, once saved, they are in binary form. <br>
Any ideas anyone? >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Oct 04, 2004
Posts: 1410
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(Msg. 8) Posted: Mon Jan 21, 2008 1:22 am
Post subject: Re: Still not solved [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Be sure you are using the filename extension--check the box in the Save
dialog to "append file extension." It's very possible that this setting
became unchecked in the installation process.
Kathy wrote:
> Re: the above.
> I am really confused now. Having sent several emails to myself to test
> all possibilities the position seems to be that both Macs (and all
> other PCs in the house) are having problems with all docs saved as
> docx docs. Why this setting has suddenly appeared confounds me. Last
> week after I had installed Office 2008, I was happily saving documents
> without having to change any settings as I did so. I have changed how
> I save documents so that I can save them as 97-04 compatible, but that
> doesn't seem logical when my problems include opening them on a Mac
> with the most recent version of Office.
> I am sending these docs via a variety of email servers inc .Mac and
> the problem arises via each method.
> So, the documents themselves will open from file as I create them in
> Word, but however and to whoever I send them, once saved, they are in
> binary form.
> Any ideas anyone? >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Jan 21, 2008
Posts: 1
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(Msg. 9) Posted: Mon Jan 21, 2008 4:08 am
Post subject: still not solved [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: May 22, 2004
Posts: 1465
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(Msg. 10) Posted: Mon Jan 21, 2008 9:09 pm
Post subject: Re: still not solved [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hi Kathy:
Some browsers "helpfully" try to "Unzip" .docx files when they get them.
Go into Safari's preferences and UNcheck th setting that says "Open 'safe'
files after downloading", and see if that's it.
Even though internally a .docx is in Zip format, it won't work unless Word
gets it as a single binary.
Hope this helps
On 21/01/08 11:08 PM, in article ee886a1.11 DeleteThis @webcrossing.caR9absDaxw, "Kathy
Hirst " <> wrote:
> Having checked, the box is ticked so that seems not to be the problem.
> Anyway, it would be odd if both macs had the same error manually installed.
> Next idea?
> Kathy
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: May 22, 2004
Posts: 1465
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(Msg. 11) Posted: Wed Jan 23, 2008 1:21 am
Post subject: Re: Right to left language support [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Yes, it is true.
Yes, it was planned (or at least: it was on the list...)
However, they ran out of time, people, and money this time around.
It is a VERY large engineering task to install RTL support throughout the
product. Everything that Office does has to be re-engineered to work
properly in either direction.
Sadly, Mac Office sales just don't generate the revenue needed to fund this
effort.
If Apple develops RTL support in Mac OS X that enables Microsoft to import
the code for this functionality from the PC Office version, then you'll have
it next version.
So far, that has not happened. I understand that Apple's RTL support
currently means a complete re-write of the PC software to make it work on
the Mac. I would have thought Apple might be trying to address this issue:
after all, they are the ones with the most to gain ‹ they will sell a lot
more Apples in RTL countries if every vendor's application can easily be
converted to RTL support.
Cheers
On 23/01/08 6:04 AM, in article ee886a1.13.DeleteThis@webcrossing.caR9absDaxw,
"jemiljan" <jemiljan> wrote:
> I am told that the Office 2008 still does not include support for "Right to
> Left" text for foreign languages such as Hebrew, Arabic, Persian, Urdu,
> Pashto, Kurdish, and other Turkic dialects. Is this true? It's very funny
> that Arabic and Persian are supported in the PC version of Office, but still
> cannot be used in the Mac version. I had heard for months that RTL support
> was planned for the new version, but it seems to not be true. I'm sorry to
> say that I will refuse to buy the product until they accommodate this problem.
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Jan 24, 2008
Posts: 1
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(Msg. 12) Posted: Thu Jan 24, 2008 12:41 pm
Post subject: Re: Office Mac to Windows Compatibility Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Wow, I am super confused. Sorry to be a dumb blonde, but I am also having problems sending word files via email. Can someone help?<br>
I am using word for mac 2004, and it's not a pirated version, I "inherited" my bf's mac when he upgraded, and am still learning the ropes.<br>
I have tried to email my resume to a non-mac person via hotmail 3 times, and it doesn't work, whether I send it .doc or .txt. I have checked the compatibility thing and that doesn't seem to do anything. I can't ask her to change her email settings- she's a potential employer. What if I save it as a pdf? Is that my only option here? I really don't want to send a notepad resume! >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: Nov 16, 2007
Posts: 219
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(Msg. 13) Posted: Thu Jan 24, 2008 3:59 pm
Post subject: Re: Office Mac to Windows Compatibility Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Saving as a PDF would be an option.
But try saving as a normal word file .doc then select the file and go to
File menu from Finder (desktop) and choose make archive of resume.doc or
what ever you have it named. then send to the PC person. they should
then open and should be able to open your file.
Jobseeker wrote:
> Wow, I am super confused. Sorry to be a dumb blonde, but I am also
> having problems sending word files via email. Can someone help?
> I am using word for mac 2004, and it's not a pirated version, I
> "inherited" my bf's mac when he upgraded, and am still learning the ropes.
> I have tried to email my resume to a non-mac person via hotmail 3 times,
> and it doesn't work, whether I send it .doc or .txt. I have checked the
> compatibility thing and that doesn't seem to do anything. I can't ask
> her to change her email settings- she's a potential employer. What if I
> save it as a pdf? Is that my only option here? I really don't want to
> send a notepad resume!
--
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Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |pjones@kimbanet.com, ICQ11269732, AIM pjonescet
------------------------------------------------------------------------
If it's "fixed", don't "break it"!
mailto:pjones@kimbanet.com
<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>
<http://www.vpea.org> >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: May 22, 2004
Posts: 1465
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(Msg. 14) Posted: Thu Jan 24, 2008 11:10 pm
Post subject: Re: Office Mac to Windows Compatibility Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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As soon as you introduce Hotmail into the equation, all manner of
strangeness is possible, which has nothing to do with Word or the Mac.
Follow Phillip's idea of creating an ARCHIVE of the file, then attaching
that to your email.
Use a "real" email program such as Apple Mail or Microsoft Entourage (both
of which you have on your Mac) for business correspondence. They have a lot
more smarts that the freebies.
It's not a good look to be doing business correspondence by Hotmail:
potential employers might get the impression that you are a MySpace or
FaceBook subscriber :-) That may play well in a school playground, but
trust me, it's NOT a career move :-)
Cheers
On 25/01/08 7:41 AM, in article ee886a1.15 RemoveThis @webcrossing.caR9absDaxw,
"Jobseeker" <Jobseeker> wrote:
> Wow, I am super confused. Sorry to be a dumb blonde, but I am also having
> problems sending word files via email. Can someone help?
> I am using word for mac 2004, and it's not a pirated version, I "inherited" my
> bf's mac when he upgraded, and am still learning the ropes.
> I have tried to email my resume to a non-mac person via hotmail 3 times, and
> it doesn't work, whether I send it .doc or .txt. I have checked the
> compatibility thing and that doesn't seem to do anything. I can't ask her to
> change her email settings- she's a potential employer. What if I save it as a
> pdf? Is that my only option here? I really don't want to send a notepad
> resume!
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name >> Stay informed about: Office Mac to Windows Compatibility Issues |
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External
Since: May 22, 2004
Posts: 1465
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(Msg. 15) Posted: Sat Feb 02, 2008 6:58 am
Post subject: Re: Office Mac to Windows Compatibility Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Yes, sounds like you are indeed sending BinHex format and their email
program is finding and revealing the Resource Fork.
Since the resource fork is not needed on Windows, users will get a little
confused.
As Bob says, you could set your email program to encode in AppleDouble.
Personally, I set mine to "MIME", because any computer can open that, and it
was specifically designed to transfer over the Internet without damage.
Hope this helps
On 2/02/08 3:19 AM, in article ee886a1.18.TakeThisOut@webcrossing.caR9absDaxw,
"whitman@officeformac.com" wrote:
> I've been emailing PC users attachments of files created in Word 2004 for
> years without incident. But I recently upgraded to Word 2008 and this morning
> received my first 'what gives' reply from a poor PC person. They had received
> two attachments from me, where I had attached but one .doc 97-2004 document.
> They saw one attachment of 384 bytes, which they could not open, and one of
> 39kb, which they could. No problem as such, but they were confused, and this
> is not what we want. It sounds like something I vaguely recall from an older
> version of Word/Mac, but is it another indication that all is not well in
> compatibility land?
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@mcghie.name >> Stay informed about: Office Mac to Windows Compatibility Issues |
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Office 2008/PC compatibility. - Hi, I have a macbook running Mac OS X 10.5. I need to choose between Office 2004 and 2008. I take freelance assignments for which I am sent word documents to edit using track changes - this functionality is vital. I need to know whether there would be...
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Font issues in Office v.X (specifically Word) - Dear all, Further to my earlier post about equations (main part now hopefully resolved), there remains the issue of fonts in Word/Office v.X and special characters. More specifically, the machine-program combination is not displaying Greek letters.. |
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