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Pivot tables causing repeated crashes in 2008

 
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Claire

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Since: Feb 25, 2008
Posts: 1



(Msg. 1) Posted: Mon Feb 25, 2008 1:47 pm
Post subject: Pivot tables causing repeated crashes in 2008
Archived from groups: microsoft>public>mac>office>excel (more info?)

I use pivot tables a lot, and am experiencing near-constant crashes on even small or medium size files, especially when more than one file is open. If I have to change a field or the data source in a pivot table on a large file, it crashes as well.

This problem happens frequently no matter what else is going on. I have tried shutting down everything but Excel, rebooting in between just in case memory is corrupted somehow, you name it. I have also noticed how much slower pivot tables, complex calculations and VLOOKUPs are on this version - not sure if the problems are related.

I have a MacBook Pro with 2GB RAM running the latest version of Tiger, and have not had trouble with FileMaker or anything else. I love the interface but am considering going back to 2004, as this problem is a huge time waster for me.

Has anyone else experienced this? Any suggestions?

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Tsuyoshi

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Since: Oct 01, 2008
Posts: 1



(Msg. 2) Posted: Wed Oct 01, 2008 1:09 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have this problem as well ... unfortunately, the best way I've found to avoid these issues is through working PivotTables with the previous version of Excel I had to keep just because 2008's glitches.

Hope Microsoft soon fixes these issues!
Tsuyoshi

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James_Connolly

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Since: Oct 06, 2008
Posts: 1



(Msg. 3) Posted: Mon Oct 06, 2008 12:37 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have been having multiple crashes and FAILED SAVES with Pivot Tables in Excel 12.1.2 (080729). Right now I'm at the point where I have to downgrade to 2004 because I can no longer get work done.

The current document I'm working in cannot be saved as an .XLS or .XLSX without generating different errors (the document is not saved). I guess I'll try copying the tabs to a new document and hope that saving there is possible. It makes me *want* to use Windows. How scary is that?!?

UPDATE: the copy to a new document crashed Excel. Autorecover was disabled for the current session because it couldn't save. Now I'm out over 40 minutes of work.
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Pat McMillan

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Since: Mar 05, 2008
Posts: 62



(Msg. 4) Posted: Mon Oct 06, 2008 5:12 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Would it be possible to either send a file that is causing these crashes or
failed saves, or a complete crash log from the Microsoft Error Reporting
application that launches when Excel crashes?

Thanks,

Pat McMillan
patmcmil RemoveThis @microsoft.com


On 10/6/08 12:37 PM, in article ee8ec41.1 RemoveThis @webcrossing.caR9absDaxw,
"James_Connolly@officeformac.com" wrote:

> I have been having multiple crashes and FAILED SAVES with Pivot Tables in
> Excel 12.1.2 (080729). Right now I'm at the point where I have to downgrade to
> 2004 because I can no longer get work done.
>
> The current document I'm working in cannot be saved as an .XLS or .XLSX
> without generating different errors (the document is not saved). I guess I'll
> try copying the tabs to a new document and hope that saving there is possible.
> It makes me *want* to use Windows. How scary is that?!?
>
> UPDATE: the copy to a new document crashed Excel. Autorecover was disabled for
> the current session because it couldn't save. Now I'm out over 40 minutes of
> work.

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided łAS IS˛ with no warranties, and confers no rights.
 >> Stay informed about: Pivot tables causing repeated crashes in 2008 
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gr43023

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Since: Oct 15, 2008
Posts: 2



(Msg. 5) Posted: Wed Oct 15, 2008 5:18 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm having repeatable crashes in Excel 2008 (updated to 12.1.2) when I try to sort a pivot table. The data itself is confidential, but I'd be happy to send a log if I knew how generate one. I can't find a standalone 'Microsoft Error Reporting application. How do I get a crash log? (FWIW If I'm online when I have a crash, I usually click the 'report to Microsoft' option in the window that pops up.)

> Would it be possible to either send a file that is causing these crashes or
> failed saves, or a complete crash log from the Microsoft Error Reporting
> application that launches when Excel crashes?
>
> Thanks,
>
> Pat McMillan
> patmcmil.RemoveThis@microsoft.com
>
>
> On 10/6/08 12:37 PM, in article ee8ec41.1.RemoveThis@webcrossing.caR9absDaxw,
> "James_Connolly@officeformac.com" wrote:
>
> > I have been having multiple crashes and FAILED SAVES with Pivot Tables in
> > Excel 12.1.2 (080729). Right now I'm at the point where I have to downgrade to
> > 2004 because I can no longer get work done.
> >
> > The current document I'm working in cannot be saved as an .XLS or .XLSX
> > without generating different errors (the document is not saved). I guess I'll
> > try copying the tabs to a new document and hope that saving there is possible.
> > It makes me *want* to use Windows. How scary is that?!?
> >
> > UPDATE: the copy to a new document crashed Excel. Autorecover was disabled for
> > the current session because it couldn't save. Now I'm out over 40 minutes of
> > work.
>
> --
> Pat McMillan
> Macintosh Business Unit
> Microsoft Corp.
> This posting is provided �AS IS� with no warranties, and confers no rights.
>
>
>
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Pat McMillan

External


Since: Mar 05, 2008
Posts: 62



(Msg. 6) Posted: Wed Oct 15, 2008 11:19 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When the Microsoft Error Reporting window comes up, click More Info, then
select all the text in the error report and copy/paste to an email message
and send my way. Please do also update your version of Office to 12.1.3,
which was released yesterday. I believe the crash you're seeing, though, is
not fixed yet in 12.1.3, but is high on our list of issues to fix in an
upcoming update. Getting your crash log would help us verify that.

Thanks,

Pat


On 10/15/08 5:18 PM, in article ee8ec41.3.DeleteThis@webcrossing.caR9absDaxw,
"gr43023@officeformac.com" wrote:

> I'm having repeatable crashes in Excel 2008 (updated to 12.1.2) when I try to
> sort a pivot table. The data itself is confidential, but I'd be happy to send
> a log if I knew how generate one. I can't find a standalone 'Microsoft Error
> Reporting application. How do I get a crash log? (FWIW If I'm online when I
> have a crash, I usually click the 'report to Microsoft' option in the window
> that pops up.)
>
>> Would it be possible to either send a file that is causing these crashes or
>> failed saves, or a complete crash log from the Microsoft Error Reporting
>> application that launches when Excel crashes?
>>
>> Thanks,
>>
>> Pat McMillan
>> patmcmil.DeleteThis@microsoft.com
>>
>>
>> On 10/6/08 12:37 PM, in article ee8ec41.1.DeleteThis@webcrossing.caR9absDaxw,
>> "James_Connolly@officeformac.com" wrote:
>>
>>> I have been having multiple crashes and FAILED SAVES with Pivot Tables in
>>> Excel 12.1.2 (080729). Right now I'm at the point where I have to downgrade
>>> to
>>> 2004 because I can no longer get work done.
>>>
>>> The current document I'm working in cannot be saved as an .XLS or .XLSX
>>> without generating different errors (the document is not saved). I guess
>>> I'll
>>> try copying the tabs to a new document and hope that saving there is
>>> possible.
>>> It makes me *want* to use Windows. How scary is that?!?
>>>
>>> UPDATE: the copy to a new document crashed Excel. Autorecover was disabled
>>> for
>>> the current session because it couldn't save. Now I'm out over 40 minutes of
>>> work.
>>
>> --
>> Pat McMillan
>> Macintosh Business Unit
>> Microsoft Corp.
>> This posting is provided �AS IS� with no warranties, and
>> confers no rights.
>>
>>
>>

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided łAS IS˛ with no warranties, and confers no rights.
 >> Stay informed about: Pivot tables causing repeated crashes in 2008 
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gr43023

External


Since: Oct 15, 2008
Posts: 2



(Msg. 7) Posted: Tue Oct 21, 2008 1:07 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Pat:

My attention drifted away from Excel and pivot table crashes for a few days. I've now installed 12.1.3, and when I opened the problematic file and tried to replicate the crash, the pivot table sorted perfectly and Excel didn't go bang. If I have trouble again, I'll send you the log.

Thanks for your reply.
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Pat McMillan

External


Since: Mar 05, 2008
Posts: 62



(Msg. 8) Posted: Tue Oct 21, 2008 2:30 pm
Post subject: Re: Pivot tables causing repeated crashes in 2008 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

That's great news! I'm glad the 12.1.3 fixed the crash for you.

Pat


On 10/21/08 1:07 PM, in article ee8ec41.5 RemoveThis @webcrossing.caR9absDaxw,
"gr43023@officeformac.com" wrote:

> Pat:
>
> My attention drifted away from Excel and pivot table crashes for a few days.
> I've now installed 12.1.3, and when I opened the problematic file and tried to
> replicate the crash, the pivot table sorted perfectly and Excel didn't go
> bang. If I have trouble again, I'll send you the log.
>
> Thanks for your reply.

--
Pat McMillan
Macintosh Business Unit
Microsoft Corp.
This posting is provided łAS IS˛ with no warranties, and confers no rights.
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