My friend's printer has stopped printing. It was working ok at one
point, but when she came to print something else half an hour later she
couldn't and hasn't been able to print since.
It's hard to diagnose from a distance, but she seems to have tried all
the obvious things.
The printer (Epson Color 740) will print a test page. Changing the USB
socket doesn't help. The computer can see the printer to the extent that
it wcan read the ink levels and they are ok.
When she goes to Printer Setup Utility, the printer showe as stopped.
She showed jobs, deleted the stopped job, and then went to Start Jobs.
But when she tried to print again, the job again stopped immediately.
She has tried printing from another program.
She has deleted the printer and added it back.
She has deleted all com.apple.print preferences.
She has tried logging in as another user.
She has, she tells me, tried using a different font.
Nothing worked.
What else is left? Can anyone suggest other options?
She has not yet tried repairing permissions, or using the Printer Setup
Repair programs - I have only just suggested these.
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