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External

Since: Apr 01, 2004 Posts: 57
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(Msg. 1) Posted: Wed Feb 11, 2004 4:19 pm
Post subject: Problem with EndNote 5 and Word 98 Archived from groups: microsoft>public>mac>otherproducts, others (more info?)
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Hello!
When I have the EndNote 5 CWYW Document, and the End Note5 CWYW commands
document in the Word Startup-Folder, Word doesn't start up. When I try
opening a document, Word freezes before the document is opened and the only
option is to force quit Word.
With the EndNote Add-In, Word opens and also the document is opened, but the
EndNote-commands don't work. Either Word freezes, when a command is
selected, or I get an error message:
e.g.
Command "Go to Endnote" --> Word freezes, Force Quit
Going to EndNote after that brings the following message: "The application
"EndNote5" has unexpectedly quit, because of type 2 error occured.
You should save your work in other open applications and restart the
computer."
Do you have any idea, what I could do, so that word will work with EndNote.
I reinstalled EndNote and the Update 5.0.2, but the problem stayed the same.
This is of course on Mac OS 9.
I also tried deleting the Word Settings File from the Preferences folder.
After doing this, I could insert a citation (with the Add-In in the
Word Startup Folder), but it takes ages for 1 citation.
I appreciate any help, Ann >> Stay informed about: Problem with EndNote 5 and Word 98 |
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External

Since: Feb 12, 2004 Posts: 123
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(Msg. 2) Posted: Thu Feb 12, 2004 12:28 pm
Post subject: Re: Problem with EndNote 5 and Word 98 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Hi,
The Endnote CWYW add-in causes quite a lot of problems. You *can* use
Endnote without it installed, look in the Endnote help under "using a
non-supported word processor" or something such, and in Edit | Prefs,
Formatting, you need to uncheck the "suggest formatting" option, or else
anytime you Scan Paper in Endnote, it will say, "use the add-in!"
(Brainstorming...)
Endnote has two sets of CWYW in EN 5, one for 98 and one for 2001, I assume
you are using the right one?
Do you have other add-ins installed in Word? Conceivably they could be
conflicting?
Is your Office 98 fully updated? Here's a link to download the latest
update, which includes a link on checking whether you have other necessary
stuff.
<a style='text-decoration: underline;' href="http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/DOWNL" target="_blank">http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/DOWNL</a>
OAD/OFFICE98/98_SSL.xml&secid=20&ssid=24&flgnosysreq=True
Other than that, I can't help you. By the way, in general a better place to
post such problems might be the newsgroup
microsoft.public.mac.office.word but I don't know whether the people there
(including me) will have anything more to offer in this case than "remove
the CWYW".
However, I have gotten 24-hr responses via email from Endnote when I
reported technical problems at this link:
<a style='text-decoration: underline;' href="http://www.endnote.com/support/entechform.asp" target="_blank">http://www.endnote.com/support/entechform.asp</a>
So they can at least tell you whether you are the only person having this
problem, or whether there is a known workaround. Did you *ever* manage to
make these work, or have you just installed EN 5?
DM
"Herlind Wurth" wrote:
> Hello!
>
> When I have the EndNote 5 CWYW Document, and the End Note5 CWYW commands
> document in the Word Startup-Folder, Word doesn't start up. When I try
> opening a document, Word freezes before the document is opened and the only
> option is to force quit Word.
>
> With the EndNote Add-In, Word opens and also the document is opened, but the
> EndNote-commands don't work. Either Word freezes, when a command is
> selected, or I get an error message:
> e.g.
> Command "Go to Endnote" --> Word freezes, Force Quit
> Going to EndNote after that brings the following message: "The application
> "EndNote5" has unexpectedly quit, because of type 2 error occured.
> You should save your work in other open applications and restart the
> computer."
>
> Do you have any idea, what I could do, so that word will work with EndNote.
> I reinstalled EndNote and the Update 5.0.2, but the problem stayed the same.
> This is of course on Mac OS 9.
>
> I also tried deleting the Word Settings File from the Preferences folder.
> After doing this, I could insert a citation (with the Add-In in the
> Word Startup Folder), but it takes ages for 1 citation.
>
> I appreciate any help, Ann
><!-- ~MESSAGE_AFTER~ --> >> Stay informed about: Problem with EndNote 5 and Word 98 |
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