Problem with Mail app in OS 10.2.6

Paul Tarantino <paul.tarantino DeleteThis @jhuapl.edu> wrote:
 > My wife is having difficulty accessing new incoming e-mail on her iBook.
 > When she opens the mail program, the program says it is attempting to
 > download ~300 new messages, but can never complete the download, even if she
 > keeps it running for hours. She subscribes to several listservs, so her mail
 > builds up quickly, and she hasn't been able to see new e-mail for several
 > days. She can send e-mail out w/o difficuty. I've had no problem accessing
 > my (lower volume) e-mail using a Powermac desktop and Mozilla via a shared
 > connection to the same Comcast cable modem.

 > Suggestions?

Your wife should probably contact her ISP to see verify that her
Mail.app settings are all correct.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Problem with Mail app in OS 10.2.6 

In article <bi0c0h$ije$1@houston.jhuapl.edu>,
"Paul Tarantino" <paul.tarantino DeleteThis @jhuapl.edu> wrote:

 > My wife is having difficulty accessing new incoming e-mail on her iBook.
 > When she opens the mail program, the program says it is attempting to
 > download ~300 new messages, but can never complete the download, even if she
 > keeps it running for hours. She subscribes to several listservs, so her mail
 > builds up quickly, and she hasn't been able to see new e-mail for several
 > days. She can send e-mail out w/o difficuty. I've had no problem accessing
 > my (lower volume) e-mail using a Powermac desktop and Mozilla via a shared
 > connection to the same Comcast cable modem.
 >
 > Suggestions?

I have this problem occasionally with a small, not-very-well-run mail
server that I use. It seems like certain emails contain characters that
freeze either my mail client or their POP server.(?) When I get to one,
it sticks at 'downloading header', and then times out. The mail server
sees the whole session as incomplete, so doesn't delete the emails that
I was able to download.
This happens with Mail and with Popmonitor. However, my Palm mail app
can see and delete these messages.

If you call your mail service provider, and have the number of the
offending message, you may be able to get them to delete just it. Or
they can clean out the whole mailbox. Maybe they can do something on
their end about accepting such messages.

Your wife might try a different mail service, ot a different mail client
too.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Problem with Mail app in OS 10.2.6 

This sounds as though it could have been the problem; when I tried to access
my wife's mail account via M$ Outlook Express on my PC at work, the system
would consistently stop downloading and time out when it got to message #117
of 325. Whatever the cause, the problem spontaneously cured itself
yesterday; no idea why or how. Thanks to all.

Paul

"Kent Clarke" <kentc RemoveThis @dot.org> wrote in message
news:kentc-100F03.22411420082003@news21.bellnet.ca...
 > In article <bi0c0h$ije$1@houston.jhuapl.edu>,
 > "Paul Tarantino" <paul.tarantino RemoveThis @jhuapl.edu> wrote:
 >
  > > My wife is having difficulty accessing new incoming e-mail on her iBook.
  > > When she opens the mail program, the program says it is attempting to
  > > download ~300 new messages, but can never complete the download, even if
she
  > > keeps it running for hours. She subscribes to several listservs, so her
mail
  > > builds up quickly, and she hasn't been able to see new e-mail for
several
  > > days. She can send e-mail out w/o difficuty. I've had no problem
accessing
  > > my (lower volume) e-mail using a Powermac desktop and Mozilla via a
shared
  > > connection to the same Comcast cable modem.
  > >
  > > Suggestions?
 >
 > I have this problem occasionally with a small, not-very-well-run mail
 > server that I use. It seems like certain emails contain characters that
 > freeze either my mail client or their POP server.(?) When I get to one,
 > it sticks at 'downloading header', and then times out. The mail server
 > sees the whole session as incomplete, so doesn't delete the emails that
 > I was able to download.
 > This happens with Mail and with Popmonitor. However, my Palm mail app
 > can see and delete these messages.
 >
 > If you call your mail service provider, and have the number of the
 > offending message, you may be able to get them to delete just it. Or
 > they can clean out the whole mailbox. Maybe they can do something on
 > their end about accepting such messages.
 >
 > Your wife might try a different mail service, ot a different mail client
 > too.<!-- ~MESSAGE_AFTER~ -->
 >> Stay informed about: Problem with Mail app in OS 10.2.6