Word 2008 Crashes Consistently

On 2ÔÂ15ÈÕ, ÉÏÎç11ʱ39·Ö, Alp... DeleteThis @officeformac.com wrote:
> After a brand new install of Office 2008 yesterday, I began usingWordas I normally do, and found, to my great distress, that it crashes with frightening reliability, and apparently does so when I do just about anything. Hitting backspace a couple of times in a row will do it. Copy-pasting text will do it. Ironically enough, even quitting the application will crash it. None of the other components of the Office suite appear to be affected, butWordis rendered unusable.
>
> The error output upon crash is as follows:
>
> Microsoft Error Reporting log version: 2.0
>
> Error Signature:
> Exception: EXC_BAD_ACCESS
> Date/Time: 2008-02-14 22:38:03 -0500
> Application Name: MicrosoftWord
> Application Bundle ID: com.microsoft.Word
> Application Signature: MSWD
> Application Version: 12.0.0.071130
> Crashed Module Name: MicrosoftWord
> Crashed Module Version: 12.0.0.071130
> Crashed Module Offset: 0x00349844
> Blame Module Name: MicrosoftWord
> Blame Module Version: 12.0.0.071130
> Blame Module Offset: 0x00349844
> Application LCID: 1033
> Extra app info: Reg=en Loc=0x0409
>
> Thread 0 crashed:
>
> # 1 0x0034a844 in _wdCommandDispatch + 0x00021A3C (MicrosoftWord+ 0x00349844)
> # 2 0x008a4da4 in _wdCommandDispatch + 0x0057BF9C (MicrosoftWord+ 0x008a3da4)
> # 3 0x008f9d1c in _wdCommandDispatch + 0x005D0F14 (MicrosoftWord+ 0x008f8d1c)
> # 4 0x00afe43c in _wdCommandDispatch + 0x007D5634 (MicrosoftWord+ 0x00afd43c)
> # 5 0x022dd2f8 in _DispatchMessageA + 0x000000D4 (MicrosoftOffice + 0x004d12f8)
> # 6 0x022dd420 in _DispatchMessageA + 0x000001FC (MicrosoftOffice + 0x004d1420)
> # 7 0x01616fbc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x00000230 (MicrosoftComponentPlugin + 0x000a4fbc)
> # 8 0x9254df68 in .objc_class_name_IPMDFontRange + 0x921EE428 (HIToolbox + 0x00007f68)
> # 9 0x9254d100 in .objc_class_name_IPMDFontRange + 0x921ED5C0 (HIToolbox + 0x00007100)
> # 10 0x9254cf1c in .objc_class_name_IPMDFontRange + 0x921ED3DC (HIToolbox + 0x00006f1c)
> # 11 0x9257d824 in .objc_class_name_IPMDFontRange + 0x9221DCE4 (HIToolbox + 0x00037824)
> # 12 0x9254e3bc in .objc_class_name_IPMDFontRange + 0x921EE87C (HIToolbox + 0x000083bc)
> # 13 0x9254d100 in .objc_class_name_IPMDFontRange + 0x921ED5C0 (HIToolbox + 0x00007100)
> # 14 0x9256a0e0 in .objc_class_name_IPMDFontRange + 0x9220A5A0 (HIToolbox + 0x000240e0)
> # 15 0x0166d14c in _McpFDispatchEventRef + 0x000000B4 (MicrosoftComponentPlugin + 0x000fb14c)
> # 16 0x0166d65c in _McpRunApplicationEventLoop + 0x00000470 (MicrosoftComponentPlugin + 0x000fb65c)
> # 17 0x00af7cbc in _wdCommandDispatch + 0x007CEEB4 (MicrosoftWord+ 0x00af6cbc)
> # 18 0x00b00be8 in _wdCommandDispatch + 0x007D7DE0 (MicrosoftWord+ 0x00affbe8)
> # 19 0x022e7bbc in __WlmMain + 0x00000050 (MicrosoftOffice + 0x004dbbbc)
> # 20 0x00ae5454 in _wdCommandDispatch + 0x007BC64C (MicrosoftWord+ 0x00ae4454)
> # 21 0x000032c0 in __mh_execute_header + 0x000022C0 (MicrosoftWord+ 0x000022c0)
> # 22 0x00002fc4 in __mh_execute_header + 0x00001FC4 (MicrosoftWord+ 0x00001fc4)
>
> PPC Thread State:
> srr0: 0x0034a844 srr1: 0x0200f030 vrsave: 0x00000000
> xer: 0x00000000 lr: 0x008a4da4 ctr: 0x000000be mq:0x00000000
> r0: 0x000000be r1: 0xbfffdf80 r2: 0x00000000 r3:0x00000001
> r4: 0x050d83ac r5: 0x00000004 r6: 0xfe000000 r7:0xbfffdfb8
> r8: 0x11efc080 r9: 0x626c655f r10: 0x014b30d0 r11:0x00000000
> r12: 0x05957bf6 r13: 0xbfffe060 r14: 0x01410000 r15:0x01410000
> r16: 0x01410000 r17: 0x01410000 r18: 0x01410000 r19:0x013d0000
> r20: 0x01410000 r21: 0x014b3460 r22: 0x014ba490 r23:0x01410000
> r24: 0x01410000 r25: 0xbfffdfd4 r26: 0xbfffdfc8 r27:0x00000000
> r28: 0xbfffdfc0 r29: 0x00000000 r30: 0xbfffdfbc r31:0x014b30e0
>
> Thread 1:
>
> # 1 0x93e7aaf8 in _atantblEntry + 0x93CA0328 (libSystem.B.dylib + 0x00001af8)
> # 2 0x93f06910 in _atantblEntry + 0x93D2C140 (libSystem.B.dylib + 0x0008d910)
> # 3 0x93f1dcdc in _atantblEntry + 0x93D4350C (libSystem.B.dylib + 0x0

Hi,

Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
It recovers several important Word documents for me and is really
helpful!

Alan
 >> Stay informed about: Word 2008 Crashes Consistently 

Is this "one" document that's crashing, or "any" document.

If it's only "one" document, it's a corrupt document. Try a Maggie:

1) Create a new blank document

2) Carefully select all of the text in the bad document EXCEPT the last
paragraph mark

3) Copy it.

4) Paste in the new document.

5) Save under a new file name and close all, then re-open.

This technique for de-corrupting is known as "Doing a 'Maggie'", after
Margaret Secara from the Word PC-L mailing list who first publicised the
technique.

If that doesn't fix it, try a Save as Web Page:

1. Open the document
2. File>Save As... And choose Web Page
3. In the bottom of the dialog, make CERTAIN ³Save entire file² is checked.
4. Save the file and close the document
5. Quit Word and re-start it
6. Open the Web Page version of the file
7. File>Save as and this time choose ³Document²
8. Give the file a different name, so you have the old one to go back to.
9. Check the file for missing bits.

If you choose ³Save Display information only² you strip out the code in the
file that enables Word to re-create a document from it later. By forcing
Word to re-express the file in a different format, you cause it to discard
any code it cannot understand. That fixes the problem, but it can lead to
missing text.

Hope this helps

On 3/04/08 5:55 AM, in article ee8d811.11 RemoveThis @webcrossing.caR9absDaxw,
"Emilyz@officeformac.com" wrote:

> I have had my mac for less than a month, and my microsoft office is doing the
> same thing- crashing everytime i try to work on anyway (frustrating seeing as
> how I have fifty page paper due in 3 weeks). I tried to follow the
> instructions given that seemed your fix your problem, but I am not very
> computer saavy and could not figure it out. do you think you could let me know
> what you did to fix it?
> Thanks!
>
>> That does seem to alleviate the issue, hopefully until an update. For the
>> record, Spotlight couldn't find a Normal file, which might account for
>> something.
>>
>> Thanks for your help!

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name
 >> Stay informed about: Word 2008 Crashes Consistently 

Because, you brain-dead piece of slime, it does not run on a Macintosh!! I
assume this is the level of intellectual effort that went into the
development of all your products, so they must all be rubbish!

Sorry people, we have a persistent spammer aboard.

We'll get rid of him, but it will take time! :-)


On 5/04/08 2:25 AM, in article
70e090a5-05f0-4c64-a761-532e2c53aea4.TakeThisOut@j1g2000prb.googlegroups.com,
"mxk@datanumen.net" wrote:


>> # 1 0x93e7aaf8 in _atantblEntry + 0x93CA0328 (libSystem.B.dylib + 0x00001af8)
>> # 2 0x93f06910 in _atantblEntry + 0x93D2C140 (libSystem.B.dylib + 0x0008d910)
>> # 3 0x93f1dcdc in _atantblEntry + 0x93D4350C (libSystem.B.dylib + 0x0
>
> Hi,
>
> Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
> It recovers several important Word documents for me and is really
> helpful!
>
> Alan

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name
 >> Stay informed about: Word 2008 Crashes Consistently 

Because, you brain-dead piece of slime, it does not run on a Macintosh!! I
assume this is the level of intellectual effort that went into the
development of all your products, so they must all be rubbish!

Sorry people, we have a persistent spammer aboard.

We'll get rid of him, but it will take time! :-)


>
> Hi,
>
> Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
> It recovers several important Word documents for me and is really
> helpful!
>
> Alan

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name
 >> Stay informed about: Word 2008 Crashes Consistently 

Word 08 gets a spinning beach ball whenever I add "comments" to a Word document. I have to do a Force Quit. It doesn't happen with Word 04. Any suggestions? Thanks.
 >> Stay informed about: Word 2008 Crashes Consistently 

Yes: My suggestion is that you should always post your own new thread,
rather than tacking your question on the end of someone else's. This makes
sure that the answer applies exactly to your problem instead of someone
else's.

In your case, I need to know whether this is a .docx or a .doc you are
working on. If it is a .doc, save it as a .docx then quit Word and re-open
it: that will probably fix it.

Hope this helps


On 4/05/08 2:15 AM, in article ee8d811.20 DeleteThis @webcrossing.caR9absDaxw,
"wheezemd@officeformac.com" wrote:

> Word 08 gets a spinning beach ball whenever I add "comments" to a Word
> document. I have to do a Force Quit. It doesn't happen with Word 04. Any
> suggestions? Thanks.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@mcghie.name
 >> Stay informed about: Word 2008 Crashes Consistently 

Hope this is the right thread, going back to Word no-launch...
Word 12.0.1 and previous versions consistently refuse to launch on my Powerbook PowerPC running Leopard. I have followed the advice in this and other related threads regarding old templates, fonts, plist files etc. My installation is hopefully completely clean.

Can I now draw the conclusion that the software does not work with PowerPC and Leopard? Are Microsoft seriously dealing with the problem, or is there no hope?
 >> Stay informed about: Word 2008 Crashes Consistently 

No criticism, but no, it isn't the right thread:-) If you've accurately
followed the suggestions within it & they haven't helped, you must have a
different problem - even though the symptoms may seem similar.

Post as new message giving all particulars about your specific situation.
For example, "Leopard" isn't enough... There are 3 different flavors -
10.5.0, 10.5.1 & 10.5.2 - which one makes a difference. You'll need to
clarify what you mean by "and previous versions" - Office 2008 is version 12
to which there has been one update prior to yesterday which incremented that
version to 12.0.1, so do you mean Office 2004 (version 11.x.x), Office X
(version 10.x.x) or other versions that preceded those?

Based on the brief description of your Mac I'm assuming you previously used
a different version of OS X. Did you reformat our HD & reinstall everything
- that's a "clean installation" - when you upgraded to Leopard or did you
just upgrade & rely on Apple's migration assistant? Is there a previous
version of Office still installed? If so, which one(s)? Did you have the
2004 Test Drive installed at any time?

You're welcome to conclude whatever you wish:-) but the one at which you've
arrived is completely inaccurate. Office 2008 runs on PPCs or Intels in
Tiger & Leopard. If you're having difficulty there must be a reason - that's
why we need the details.

Regards |:>)
Bob Jones
[MVP] Office:Mac


On 5/14/08 3:42 AM, in article ee8d811.22 DeleteThis @webcrossing.caR9absDaxw,
"StockholmOlof@officeformac.com" wrote:

> Hope this is the right thread, going back to Word no-launch...
> Word 12.0.1 and previous versions consistently refuse to launch on my
> Powerbook PowerPC running Leopard. I have followed the advice in this and
> other related threads regarding old templates, fonts, plist files etc. My
> installation is hopefully completely clean.
>
> Can I now draw the conclusion that the software does not work with PowerPC and
> Leopard? Are Microsoft seriously dealing with the problem, or is there no
> hope?
 >> Stay informed about: Word 2008 Crashes Consistently 

At least all hope is not lost. I'm posting a new thread as suggested.

> No criticism, but no, it isn't the right thread:-) If you've accurately
> followed the suggestions within it & they haven't helped, you must have a
> different problem - even though the symptoms may seem similar.
>
> Post as new message giving all particulars about your specific situation.
> For example, "Leopard" isn't enough... There are 3 different flavors -
> 10.5.0, 10.5.1 & 10.5.2 - which one makes a difference. You'll need to
> clarify what you mean by "and previous versions" - Office 2008 is version 12
> to which there has been one update prior to yesterday which incremented that
> version to 12.0.1, so do you mean Office 2004 (version 11.x.x), Office X
> (version 10.x.x) or other versions that preceded those?
>
> Based on the brief description of your Mac I'm assuming you previously used
> a different version of OS X. Did you reformat our HD & reinstall everything
> - that's a "clean installation" - when you upgraded to Leopard or did you
> just upgrade & rely on Apple's migration assistant? Is there a previous
> version of Office still installed? If so, which one(s)? Did you have the
> 2004 Test Drive installed at any time?
>
> You're welcome to conclude whatever you wish:-) but the one at which you've
> arrived is completely inaccurate. Office 2008 runs on PPCs or Intels in
> Tiger & Leopard. If you're having difficulty there must be a reason - that's
> why we need the details.
>
> Regards |:>)
> Bob Jones
> [MVP] Office:Mac
>
>
> On 5/14/08 3:42 AM, in article ee8d811.22.RemoveThis@webcrossing.caR9absDaxw,
> "StockholmOlof@officeformac.com" wrote:
>
> > Hope this is the right thread, going back to Word no-launch...
> > Word 12.0.1 and previous versions consistently refuse to launch on my
> > Powerbook PowerPC running Leopard. I have followed the advice in this and
> > other related threads regarding old templates, fonts, plist files etc. My
> > installation is hopefully completely clean.
> >
> > Can I now draw the conclusion that the software does not work with PowerPC and
> > Leopard? Are Microsoft seriously dealing with the problem, or is there no
> > hope?
>
>
 >> Stay informed about: Word 2008 Crashes Consistently 

You have the wrong end of the stick :-) There are NO Microsoft staff or
proxies in here. Microsoft does not read this forum.

The people in here are simply other users who paid for the products just
like you did. The only difference really is that we tend to write down and
remember what Microsoft does tell us. Which isn't much.

No, we "don't" get paid for this. If we accept any form of payment from
Microsoft corporation, we are required to hand in our MVP badges
immediately. MVPs do get hired my Microsoft sometimes: as soon as they do,
they cannot post as MVPs or use the MVP title.

If you have a message for Microsoft, use Help>Send Feedback from any Office
2008 application to send it in to the Microsoft staff who are paid to read
it.

Posting it in here would simply waste your time: we would ignore it, and
they will never see it.

Cheers


On 16/05/08 1:26 PM, in article ee8d811.25.TakeThisOut@webcrossing.caR9absDaxw,
"StockholmOlof@officeformac.com" wrote:

> Since my last posting at this forum, I have downloaded the latest (May 13)
> service pack from Microsoft and installed it. The hope was that I would be
> able to use Word again on my Powerbook G4 (Power PC, Leopard 10.5.2, no
> remaining trace of any previous Office versions, no added fonts - etc...). MS
> Word has worked on my Macs without fail since 1986, by the way, starting with
> Mac OS4. For 22 years, do you hear? Now it does NOT work.
>
> Bob Jones claims that other PPC users actually use Word 2008. I'm willing to
> believe this, but what I want from this MS team (hope you actually get paid by
> MS for answering our questions) is some serious attention. My installation
> does not work, even after trying to follow several more or less arcane
> suggestions to remove this, that or the other thing.
>
> I expect from you an explanation why MS Word 2008 is not running on MY
> computer, and I'm not helped by being told that others can use it. i have a
> problem and no solution - only the MS team can provide it.
>
> Reading through this and related forums, it appears MS and their proxies - you
> - have no clue to what is wrong with the software. Is that not a bit
> unsatisfactory, professionaly speaking?
>
> _______________
>
>> At least all hope is not lost. I'm posting a new thread as suggested.
>>
>>> No criticism, but no, it isn't the right thread:-) If you've accurately
>>> followed the suggestions within it & they haven't helped, you must have a
>>> different problem - even though the symptoms may seem similar.
>>>
>>> Post as new message giving all particulars about your specific situation.
>>> For example, "Leopard" isn't enough... There are 3 different flavors -
>>> 10.5.0, 10.5.1 & 10.5.2 - which one makes a difference. You'll need to
>>> clarify what you mean by "and previous versions" - Office 2008 is version 12
>>> to which there has been one update prior to yesterday which incremented that
>>> version to 12.0.1, so do you mean Office 2004 (version 11.x.x), Office X
>>> (version 10.x.x) or other versions that preceded those?
>>>
>>> Based on the brief description of your Mac I'm assuming you previously used
>>> a different version of OS X. Did you reformat our HD & reinstall everything
>>> - that's a "clean installation" - when you upgraded to Leopard or did you
>>> just upgrade & rely on Apple's migration assistant? Is there a previous
>>> version of Office still installed? If so, which one(s)? Did you have the
>>> 2004 Test Drive installed at any time?
>>>
>>> You're welcome to conclude whatever you wish:-) but the one at which you've
>>> arrived is completely inaccurate. Office 2008 runs on PPCs or Intels in
>>> Tiger & Leopard. If you're having difficulty there must be a reason - that's
>>> why we need the details.
>>>
>>> Regards |:>)
>>> Bob Jones
>>> [MVP] Office:Mac
>>>
>>>
>>> On 5/14/08 3:42 AM, in article ee8d811.22.TakeThisOut@webcrossing.caR9absDaxw,
>>> "StockholmOlof@officeformac.com" wrote:
>>>
>>>> Hope this is the right thread, going back to Word no-launch...
>>>> Word 12.0.1 and previous versions consistently refuse to launch on my
>>>> Powerbook PowerPC running Leopard. I have followed the advice in this and
>>>> other related threads regarding old templates, fonts, plist files etc. My
>>>> installation is hopefully completely clean.
>>>>
>>>> Can I now draw the conclusion that the software does not work with PowerPC
>>>> and
>>>> Leopard? Are Microsoft seriously dealing with the problem, or is there no
>>>> hope?
>>>
>>>

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@mcghie.name
 >> Stay informed about: Word 2008 Crashes Consistently 

Great: Where is your new thread? I haven't seen it yet...

Cheers

On 16/05/08 6:23 AM, in article ee8d811.24 RemoveThis @webcrossing.caR9absDaxw,
"StockholmOlof@officeformac.com" wrote:

> At least all hope is not lost. I'm posting a new thread as suggested.
>
>> No criticism, but no, it isn't the right thread:-) If you've accurately
>> followed the suggestions within it & they haven't helped, you must have a
>> different problem - even though the symptoms may seem similar.
>>
>> Post as new message giving all particulars about your specific situation.
>> For example, "Leopard" isn't enough... There are 3 different flavors -
>> 10.5.0, 10.5.1 & 10.5.2 - which one makes a difference. You'll need to
>> clarify what you mean by "and previous versions" - Office 2008 is version 12
>> to which there has been one update prior to yesterday which incremented that
>> version to 12.0.1, so do you mean Office 2004 (version 11.x.x), Office X
>> (version 10.x.x) or other versions that preceded those?
>>
>> Based on the brief description of your Mac I'm assuming you previously used
>> a different version of OS X. Did you reformat our HD & reinstall everything
>> - that's a "clean installation" - when you upgraded to Leopard or did you
>> just upgrade & rely on Apple's migration assistant? Is there a previous
>> version of Office still installed? If so, which one(s)? Did you have the
>> 2004 Test Drive installed at any time?
>>
>> You're welcome to conclude whatever you wish:-) but the one at which you've
>> arrived is completely inaccurate. Office 2008 runs on PPCs or Intels in
>> Tiger & Leopard. If you're having difficulty there must be a reason - that's
>> why we need the details.
>>
>> Regards |:>)
>> Bob Jones
>> [MVP] Office:Mac
>>
>>
>> On 5/14/08 3:42 AM, in article ee8d811.22 RemoveThis @webcrossing.caR9absDaxw,
>> "StockholmOlof@officeformac.com" wrote:
>>
>>> Hope this is the right thread, going back to Word no-launch...
>>> Word 12.0.1 and previous versions consistently refuse to launch on my
>>> Powerbook PowerPC running Leopard. I have followed the advice in this and
>>> other related threads regarding old templates, fonts, plist files etc. My
>>> installation is hopefully completely clean.
>>>
>>> Can I now draw the conclusion that the software does not work with PowerPC
>>> and
>>> Leopard? Are Microsoft seriously dealing with the problem, or is there no
>>> hope?
>>
>>

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:john@mcghie.name
 >> Stay informed about: Word 2008 Crashes Consistently 

Sorry, but you haven't started a NEW thread - you've simply stuck an
additional posting into an existing thread by Replying to another message
within it. A thread which, btw, is already permeated with miscellaneous,
unrelated topics and has pretty much run its course. In the upper left
corner of the Forum interface - right beneath the Search field - there is a
link to "ask a new question". It's not as prominent as we'd like, but we've
been hammering for a number of changes to the web interface.

You've also not provided the details requested previously. It's helpful to
know the little you've supplied about the configuration Word won't run on -
thanks for that much - but you've provided nothing about what the symptoms
are. Phoning a doctor & demanding a cure for a non-specific pain or
insisting that a mechanic repair, unseen, a vehicle that "doesn't work" is a
pointless exercise.

Further, responders here are not MS employees, are not paid by *anyone* for
the time & effort they contribute, and are not *obligated* to assist
anyone... And ranting about what you "want" and what you "expect" possibly
may not be the most productive tack. If you're so thoroughly convinced that
we "have no clue..." I'm not sure why you're soliciting us for help in the
first place. But since you are, "Professionaly [sic] speaking" we could well
be spending our time far more profitably in pursuit of other endeavors,
rather than being demeaned & insulted by those who seek our charity.

Regards |:>)
Bob Jones
[MVP] Office:Mac




On 5/16/08 4:26 PM, in article ee8d811.25.DeleteThis@webcrossing.caR9absDaxw,
"StockholmOlof@officeformac.com" wrote:

> Since my last posting at this forum, I have downloaded the latest (May 13)
> service pack from Microsoft and installed it. The hope was that I would be
> able to use Word again on my Powerbook G4 (Power PC, Leopard 10.5.2, no
> remaining trace of any previous Office versions, no added fonts - etc...). MS
> Word has worked on my Macs without fail since 1986, by the way, starting with
> Mac OS4. For 22 years, do you hear? Now it does NOT work.
>
> Bob Jones claims that other PPC users actually use Word 2008. I'm willing to
> believe this, but what I want from this MS team (hope you actually get paid by
> MS for answering our questions) is some serious attention. My installation
> does not work, even after trying to follow several more or less arcane
> suggestions to remove this, that or the other thing.
>
> I expect from you an explanation why MS Word 2008 is not running on MY
> computer, and I'm not helped by being told that others can use it. i have a
> problem and no solution - only the MS team can provide it.
>
> Reading through this and related forums, it appears MS and their proxies - you
> - have no clue to what is wrong with the software. Is that not a bit
> unsatisfactory, professionaly speaking?
>
> _______________
>
>> At least all hope is not lost. I'm posting a new thread as suggested.
>>
>>> No criticism, but no, it isn't the right thread:-) If you've accurately
>>> followed the suggestions within it & they haven't helped, you must have a
>>> different problem - even though the symptoms may seem similar.
>>>
>>> Post as new message giving all particulars about your specific situation.
>>> For example, "Leopard" isn't enough... There are 3 different flavors -
>>> 10.5.0, 10.5.1 & 10.5.2 - which one makes a difference. You'll need to
>>> clarify what you mean by "and previous versions" - Office 2008 is version 12
>>> to which there has been one update prior to yesterday which incremented that
>>> version to 12.0.1, so do you mean Office 2004 (version 11.x.x), Office X
>>> (version 10.x.x) or other versions that preceded those?
>>>
>>> Based on the brief description of your Mac I'm assuming you previously used
>>> a different version of OS X. Did you reformat our HD & reinstall everything
>>> - that's a "clean installation" - when you upgraded to Leopard or did you
>>> just upgrade & rely on Apple's migration assistant? Is there a previous
>>> version of Office still installed? If so, which one(s)? Did you have the
>>> 2004 Test Drive installed at any time?
>>>
>>> You're welcome to conclude whatever you wish:-) but the one at which you've
>>> arrived is completely inaccurate. Office 2008 runs on PPCs or Intels in
>>> Tiger & Leopard. If you're having difficulty there must be a reason - that's
>>> why we need the details.
>>>
>>> Regards |:>)
>>> Bob Jones
>>> [MVP] Office:Mac
>>>
>>>
>>> On 5/14/08 3:42 AM, in article ee8d811.22.DeleteThis@webcrossing.caR9absDaxw,
>>> "StockholmOlof@officeformac.com" wrote:
>>>
>>>> Hope this is the right thread, going back to Word no-launch...
>>>> Word 12.0.1 and previous versions consistently refuse to launch on my
>>>> Powerbook PowerPC running Leopard. I have followed the advice in this and
>>>> other related threads regarding old templates, fonts, plist files etc. My
>>>> installation is hopefully completely clean.
>>>>
>>>> Can I now draw the conclusion that the software does not work with PowerPC
>>>> and
>>>> Leopard? Are Microsoft seriously dealing with the problem, or is there no
>>>> hope?
>>>
>>>
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