clip art problems

On Oct 26, 3:19 am, CyberTaz <onlygeneralt... DeleteThis @com.cast.net> wrote:
> The clips are downloaded as .cil (MS Clip Gallery Live) files. You should be
> able to simply double-click the file to have the images added to the
> Gallery. The .cil can then be deleted.
>
> HTH |:>)
> Bob Jones
> [MVP] Office:Mac
>
> On 10/25/07 11:37 PM, in article
> 1193369835.415608.174... DeleteThis @v29g2000prd.googlegroups.com,
>
> "dasch...@verizon.net" <dasch... DeleteThis @verizon.net> wrote:
>
> I use MS Office 2004 in my Macbook to create newsletters and PP
> presentations. The clipart is not as plentiful as the prior version of
> Office, but I've been able to go to the online link to browse and
> download clips, until recently. Now the downloads won't load into the
> clipart. And when I drag and drop they don't look right. What
> happened? and how do I fix it. I run OS 10.4.8 and keep it up to date
> with software update. I've tried running disk warrior to see if
> something's wrong , but no change.
> thanks

It used to work just that way, but no longer does. What should I try
to restore it? Should I uninstall Office and re-install? I'm not too
sure I should try that as I'm not too good at knowing all the steps.
thanks for the reply
 >> Stay informed about: clip art problems 

>>>>Should I uninstall Office and re-install?

Absolutely Not!:-) Reinstalling Office is *rarely* the cure for anything &
can cause even more problems if it isn't done properly - so it's a major
waste of time & effort. There's usually a far more appropriate solution.

First make sure that Office is fully updated - current build is 11.3.8 - and
you're a little behind on your OS X updates - 10.4.10 is the current
build:-)

Do the OS X updates first (using the Combo Updaters from the Apple site
rather than Software Update). You may also need the QuickTime 7.2 update.
Then run Disk Utility - Repair Disk Permissions. That may be all that's
necessary. Post back with your results either way.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

<daschade.RemoveThis@verizon.net> wrote in message
news:1193431458.882326.187180@i13g2000prf.googlegroups.com...
> On Oct 26, 3:19 am, CyberTaz <onlygeneralt....RemoveThis@com.cast.net> wrote:
>> The clips are downloaded as .cil (MS Clip Gallery Live) files. You should
>> be
>> able to simply double-click the file to have the images added to the
>> Gallery. The .cil can then be deleted.
>>
>> HTH |:>)
>> Bob Jones
>> [MVP] Office:Mac
>>
>> On 10/25/07 11:37 PM, in article
>> 1193369835.415608.174....RemoveThis@v29g2000prd.googlegroups.com,
>>
>> "dasch...@verizon.net" <dasch....RemoveThis@verizon.net> wrote:
>>
>> I use MS Office 2004 in my Macbook to create newsletters and PP
>> presentations. The clipart is not as plentiful as the prior version of
>> Office, but I've been able to go to the online link to browse and
>> download clips, until recently. Now the downloads won't load into the
>> clipart. And when I drag and drop they don't look right. What
>> happened? and how do I fix it. I run OS 10.4.8 and keep it up to date
>> with software update. I've tried running disk warrior to see if
>> something's wrong , but no change.
>> thanks
>
> It used to work just that way, but no longer does. What should I try
> to restore it? Should I uninstall Office and re-install? I'm not too
> sure I should try that as I'm not too good at knowing all the steps.
> thanks for the reply
>
 >> Stay informed about: clip art problems 

On Oct 26, 2:09 pm, "CyberTaz" <typegeneraltaz1ATcomcastdotnet> wrote:
> >>>>Should I uninstall Office and re-install?
>
> Absolutely Not!:-) Reinstalling Office is *rarely* the cure for anything &
> can cause even more problems if it isn't done properly - so it's a major
> waste of time & effort. There's usually a far more appropriate solution.
>
> First make sure that Office is fully updated - current build is 11.3.8 - and
> you're a little behind on your OS X updates - 10.4.10 is the current
> build:-)
>
> Do the OS X updates first (using the Combo Updaters from the Apple site
> rather than Software Update). You may also need the QuickTime 7.2 update.
> Then run Disk Utility - Repair Disk Permissions. That may be all that's
> necessary. Post back with your results either way.
> --
> HTH |:>)
> Bob Jones
> [MVP] Office:Mac
>
> <dasch....TakeThisOut@verizon.net> wrote in message
>
> news:1193431458.882326.187180@i13g2000prf.googlegroups.com...
>
> > On Oct 26, 3:19 am, CyberTaz <onlygeneralt....TakeThisOut@com.cast.net> wrote:
> >> The clips are downloaded as .cil (MS Clip Gallery Live) files. You should
> >> be
> >> able to simply double-click the file to have the images added to the
> >> Gallery. The .cil can then be deleted.
>
> >> HTH |:>)
> >> Bob Jones
> >> [MVP] Office:Mac
>
> >> On 10/25/07 11:37 PM, in article
> >> 1193369835.415608.174....TakeThisOut@v29g2000prd.googlegroups.com,
>
> >> "dasch...@verizon.net" <dasch....TakeThisOut@verizon.net> wrote:
>
> >> I use MS Office 2004 in my Macbook to create newsletters and PP
> >> presentations. The clipart is not as plentiful as the prior version of
> >> Office, but I've been able to go to the online link to browse and
> >> download clips, until recently. Now the downloads won't load into the
> >> clipart. And when I drag and drop they don't look right. What
> >> happened? and how do I fix it. I run OS 10.4.8 and keep it up to date
> >> with software update. I've tried running disk warrior to see if
> >> something's wrong , but no change.
> >> thanks
>
> > It used to work just that way, but no longer does. What should I try
> > to restore it? Should I uninstall Office and re-install? I'm not too
> > sure I should try that as I'm not too good at knowing all the steps.
> > thanks for the reply

Thank you, I will try these things on Mon when I get back to the work
macbook. I thought my mac update program would keep things current,
but I'll check that first. Not sure if it matters, but when I (thru
work) got the new macbook the Apple Store transfered all the info from
the Mac G4 that was dying including the prior version of office (2000
I think) and then added the new version of 2004, but there have been
'glitches' that I don't understand, there is always an 'unexpected
error' with the library, but I just click OK and continue on. that's
what they said at the mac store that I shouldn't worry about it. Also
one of the programs doesn't work at all, entourage, but I never use
it, just the work and PP. Should I be concerned about this?
I'll try your suggestions and post the results, hopefully sometime
Mon. thanks for your help.
 >> Stay informed about: clip art problems 

On Oct 26, 2:09 pm, "CyberTaz" <typegeneraltaz1ATcomcastdotnet> wrote:
> >>>>Should I uninstall Office and re-install?
>
> Absolutely Not!:-) Reinstalling Office is *rarely* the cure for anything &
> can cause even more problems if it isn't done properly - so it's a major
> waste of time & effort. There's usually a far more appropriate solution.
>
> First make sure that Office is fully updated - current build is 11.3.8 - and
> you're a little behind on your OS X updates - 10.4.10 is the current
> build:-)
>
> Do the OS X updates first (using the Combo Updaters from the Apple site
> rather than Software Update). You may also need the QuickTime 7.2 update.
> Then run Disk Utility - Repair Disk Permissions. That may be all that's
> necessary. Post back with your results either way.
> --
> HTH |:>)
> Bob Jones
> [MVP] Office:Mac
>
> <dasch... RemoveThis @verizon.net> wrote in message
>
> news:1193431458.882326.187180@i13g2000prf.googlegroups.com...
>
> > On Oct 26, 3:19 am, CyberTaz <onlygeneralt... RemoveThis @com.cast.net> wrote:
> >> The clips are downloaded as .cil (MS Clip Gallery Live) files. You should
> >> be
> >> able to simply double-click the file to have the images added to the
> >> Gallery. The .cil can then be deleted.
>
> >> HTH |:>)
> >> Bob Jones
> >> [MVP] Office:Mac
>
> >> On 10/25/07 11:37 PM, in article
> >> 1193369835.415608.174... RemoveThis @v29g2000prd.googlegroups.com,
>
> >> "dasch...@verizon.net" <dasch... RemoveThis @verizon.net> wrote:
>
> >> I use MS Office 2004 in my Macbook to create newsletters and PP
> >> presentations. The clipart is not as plentiful as the prior version of
> >> Office, but I've been able to go to the online link to browse and
> >> download clips, until recently. Now the downloads won't load into the
> >> clipart. And when I drag and drop they don't look right. What
> >> happened? and how do I fix it. I run OS 10.4.8 and keep it up to date
> >> with software update. I've tried running disk warrior to see if
> >> something's wrong , but no change.
> >> thanks
>
> > It used to work just that way, but no longer does. What should I try
> > to restore it? Should I uninstall Office and re-install? I'm not too
> > sure I should try that as I'm not too good at knowing all the steps.
> > thanks for the reply

So it's Mon and I checked and all the updates are current, OS 10.4.10
and Quicktime 7.2.0
I did the disk utility and repaired the disk permissions. And no
change. Should I have done it from the CD? as outlined in the
utility? the dialog box I get is 'attempt to open database file
clipart failed'
any other ideas?
thanks
 >> Stay informed about: clip art problems 

> On Oct 26, 2:09 pm, "CyberTaz" wrote:
> > >>>>Should I uninstall Office and re-install?
> >
> > Absolutely Not!:-) Reinstalling Office is *rarely* the cure for anything &
> > can cause even more problems if it isn't done properly - so it's a major
> > waste of time & effort. There's usually a far more appropriate solution.
> >
> > First make sure that Office is fully updated - current build is 11.3.8 - and
> > you're a little behind on your OS X updates - 10.4.10 is the current
> > build:-)
> >
> > Do the OS X updates first (using the Combo Updaters from the Apple site
> > rather than Software Update). You may also need the QuickTime 7.2 update.
> > Then run Disk Utility - Repair Disk Permissions. That may be all that's
> > necessary. Post back with your results either way.
> > --
> > HTH |:>)
> > Bob Jones
> > [MVP] Office:Mac
> >
> > wrote in message
> >
> > news:1193431458.882326.187180@i13g2000prf.googlegroups.com...
> >
> > > On Oct 26, 3:19 am, CyberTaz wrote:
> > >> The clips are downloaded as .cil (MS Clip Gallery Live) files. You should
> > >> be
> > >> able to simply double-click the file to have the images added to the
> > >> Gallery. The .cil can then be deleted.
> >
> > >> HTH |:>)
> > >> Bob Jones
> > >> [MVP] Office:Mac
> >
> > >> On 10/25/07 11:37 PM, in article
> > >> 1193369835.415608.174... DeleteThis @v29g2000prd.googlegroups.com,
> >
> > >> "dasch...@verizon.net" wrote:
> >
> > >> I use MS Office 2004 in my Macbook to create newsletters and PP
> > >> presentations. The clipart is not as plentiful as the prior version of
> > >> Office, but I've been able to go to the online link to browse and
> > >> download clips, until recently. Now the downloads won't load into the
> > >> clipart. And when I drag and drop they don't look right. What
> > >> happened? and how do I fix it. I run OS 10.4.8 and keep it up to date
> > >> with software update. I've tried running disk warrior to see if
> > >> something's wrong , but no change.
> > >> thanks
> >
> > > It used to work just that way, but no longer does. What should I try
> > > to restore it? Should I uninstall Office and re-install? I'm not too
> > > sure I should try that as I'm not too good at knowing all the steps.
> > > thanks for the reply
>
> Thank you, I will try these things on Mon when I get back to the work
> macbook. I thought my mac update program would keep things current,
> but I'll check that first. Not sure if it matters, but when I (thru
> work) got the new macbook the Apple Store transfered all the info from
> the Mac G4 that was dying including the prior version of office (2000
> I think) and then added the new version of 2004, but there have been
> 'glitches' that I don't understand, there is always an 'unexpected
> error' with the library, but I just click OK and continue on. that's
> what they said at the mac store that I shouldn't worry about it. Also
> one of the programs doesn't work at all, entourage, but I never use
> it, just the work and PP. Should I be concerned about this?
> I'll try your suggestions and post the results, hopefully sometime
> Mon. thanks for your help.
>
> I don't know if you're still out there but this issue is still not resolved and it bugs me. I cannot figure out what is wrong. I have repaired permissions and all updates are current to OS 10.4.10 and Quicktime is 7.4.1 and I really like the MS office clipart. What should I do?
thanks
 >> Stay informed about: clip art problems