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consistent crash of powerpoint

 
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Gert von Helden

External


Since: Sep 04, 2003
Posts: 1



(Msg. 1) Posted: Thu Sep 04, 2003 11:45 am
Post subject: consistent crash of powerpoint
Archived from groups: microsoft>public>mac>office>powerpoint (more info?)

Hi,
I am experiencing consistent crashes with powerpoint on certain
sheets. Computer is a Powerbook G3 firewire. Below is the crash log.
Any advice?

Microsoft PowerPoint.crash.log:
2003-09-04 17:06:43 +0200:
Date/Time: 2003-09-04 17:06:43 +0200
OS Version: 10.2.6 (Build 6L60)
Host: dyn022.RZ-Berlin.MPG.DE

Command: Microsoft PowerPoint
PID: 2098

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000010

Thread 0 Crashed:
#0 0x04bb3170 in 0x4bb3170
#1 0x04baee68 in 0x4baee68
#2 0x04bae130 in 0x4bae130
#3 0x04bad270 in 0x4bad270
#4 0x04bad37c in 0x4bad37c
#5 0x04b9ff68 in 0x4b9ff68
#6 0x04b8b7c4 in 0x4b8b7c4
#7 0x00ecc510 in 0xecc510
#8 0x00ecb534 in 0xecb534
#9 0x00ecb888 in 0xecb888
#10 0x00edb3f0 in 0xedb3f0
#11 0x00ed8b74 in 0xed8b74
#12 0x00d4d37c in 0xd4d37c
#13 0x00cf863c in 0xcf863c
#14 0x00d72970 in 0xd72970
#15 0x00d5f054 in 0xd5f054
#16 0x00d5eaf4 in 0xd5eaf4
#17 0x00d6ee78 in 0xd6ee78
#18 0x00d5e3d0 in 0xd5e3d0
#19 0x00d2d680 in 0xd2d680
#20 0x00d235a0 in 0xd235a0
#21 0x0053c6a8 in 0x53c6a8
#22 0x0053e470 in 0x53e470
#23 0x003e5098 in 0x3e5098
#24 0x003e5560 in 0x3e5560
#25 0x003e371c in 0x3e371c
#26 0x003e6a3c in 0x3e6a3c
#27 0x003e67a0 in 0x3e67a0
#28 0x003e8574 in 0x3e8574
#29 0x003e79d4 in 0x3e79d4
#30 0x003e7970 in 0x3e7970
#31 0x003e825c in 0x3e825c
#32 0x003e7ddc in 0x3e7ddc
#33 0x003ecbcc in 0x3ecbcc
#34 0x002f4470 in 0x2f4470
#35 0x0030ca10 in 0x30ca10
#36 0x002120d4 in 0x2120d4
#37 0x00211a38 in 0x211a38
#38 0x00221068 in 0x221068
#39 0x0021e3d0 in 0x21e3d0
#40 0x002131f0 in 0x2131f0
#41 0x008f11e8 in 0x8f11e8
#42 0x008f10ec in 0x8f10ec
#43 0x969a2c54 in DispatchEventToHandlers
#44 0x969a2fbc in SendEventToEventTargetInternal
#45 0x969a63d0 in SendEventToEventTargetWithOptions
#46 0x969b2940 in
ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*,
OpaqueEventRef*, void*)
#47 0x969a2d0c in DispatchEventToHandlers
#48 0x969a2fbc in SendEventToEventTargetInternal
#49 0x969b5494 in SendEventToEventTarget
#50 0x00914270 in 0x914270
#51 0x002209c8 in 0x2209c8
#52 0x00210e8c in 0x210e8c

Thread 1:
#0 0x9003ea08 in semaphore_wait_signal_trap
#1 0x9003e824 in _pthread_cond_wait
#2 0x90232754 in TSWaitOnSemaphoreCommon
#3 0x90247ecc in AsyncFileThread(void*)
#4 0x90020c88 in _pthread_body

PPC Thread State:
srr0: 0x04bb3170 srr1: 0x0000f030 vrsave:
0x00000000
xer: 0x20000000 lr: 0x04baee68 ctr: 0x04bb3150 mq:
0x00000000
r0: 0x04baee68 r1: 0xbfffd350 r2: 0x039b0000 r3:
0x046aff30
r4: 0x039b551c r5: 0x00000000 r6: 0x00000000 r7:
0xbfffd080
r8: 0x00046010 r9: 0xa02228e0 r10: 0x03ac5010 r11:
0x046ea000
r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15:
0x00000000
r16: 0x039428c4 r17: 0x00000000 r18: 0x00000000 r19:
0xbfffd930
r20: 0x00080000 r21: 0x00f227f4 r22: 0x0352f79c r23:
0x0275d6c8
r24: 0x00080008 r25: 0x00000000 r26: 0x046ab990 r27:
0x000e8b4c
r28: 0x04711aa0 r29: 0x039b5264 r30: 0x039b2568 r31:
0x04711aa0

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Mickey Stevens

External


Since: Sep 11, 2003
Posts: 2080



(Msg. 2) Posted: Sat Sep 06, 2003 4:50 pm
Post subject: Re: consistent crash of powerpoint [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

If this is occurring every time you launch PowerPoint, try the suggestions
here:
<http://www.rdpslides.com/pptfaq/FAQ00395.htm>

The updates you need are:
* Microsoft Office X 10.1.2 Update
* Microsoft Office X 10.1.4 Update
* Microsoft Office X 10.1.5 Update

And are available from:
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

If this is only occurring when you use a specific presentation (I don't know
what you mean by sheets, it is possible that presentation is corrupt. Try
the tips here:
<http://www.rdpslides.com/pptfaq/FAQ00423.htm>

On 9/4/03 10:45 AM, in article
f76f6ecf.0309040744.12140d05 DeleteThis @posting.google.com, "Gert von Helden"
<helden DeleteThis @fhi-berlin.mpg.de> wrote:

 > Hi,
 > I am experiencing consistent crashes with powerpoint on certain
 > sheets. Computer is a Powerbook G3 firewire. Below is the crash log.
 > Any advice?

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html><!-- ~MESSAGE_AFTER~ -->

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