corrupt files

I am running Entourage 2001 on a Mac G3 with system 9.2.

Late last year, as a a result of a computer system total crash and other problems (which have since been fixed), two messages in my Inbox became corrupt. I have used a variety of methods to delete these messages, but I am coming up empty each time.

One message actually was a good message that became corrupt and is now a bunch of gibberish code. When I try to delete this file, Entourage gives me an out of memory error. I have 256K RAM, and I tried allocating all of the available memory to Entourage in an attempt to override this message. But that process did not work.

The second message shows up as an entirely blank line in my Inbox. Each time I have tried to delete the file, Entourage crashes, and I have to restart my computer.

I tried setting automatic deletion of old messages, using a schedule, but that process does not work.

I consulted tech people, and they have no clue.

Since individual messages are not separate files, I cannot delete the messages folder in the Microsoft User Data folder. I have a variety of local folders where numerous messages are archived during work on multiple projects. If I were to delete the messages folder, I would lose this valuable information.

Does anyone have any ideas? I tried posting this problem last Friday, but I never saw it come up in the discussion threads for Office Entourage for Mac. I apologize if this is a duplicate request. Some postings that I saw on 2/6 no longer appear in the search results window.

Caryl Wenzel

Try rebuilding the database. If you're in Entourage X, first go to
Entourage -> Turn Off Office Notifications. Now, quit Entourage, and then
restart Entourage holding down the Option key. When the Rebuild dialog box
comes up, choose to do a Typical Rebuild.

Then, re-launch Entourage, turn off the Preview Pane (View -> Preview Pane)
and delete the message.

On 2/9/04 11:51 AM, in article
40177BE7-2815-4034-8135-6E708BF262E7.RemoveThis@microsoft.com, "Caryl"
<cwenzelremoverthis.RemoveThis@blackdot.com> wrote:

 > I am running Entourage 2001 on a Mac G3 with system 9.2.
 > Late last year, as a a result of a computer system total crash and other
 > problems (which have since been fixed), two messages in my Inbox became
 > corrupt. I have used a variety of methods to delete these messages, but I am
 > coming up empty each time.
 >
 > One message actually was a good message that became corrupt and is now a bunch
 > of gibberish code. When I try to delete this file, Entourage gives me an out
 > of memory error. I have 256K RAM, and I tried allocating all of the available
 > memory to Entourage in an attempt to override this message. But that process
 > did not work.
 >
 > The second message shows up as an entirely blank line in my Inbox. Each time I
 > have tried to delete the file, Entourage crashes, and I have to restart my
 > computer.
 >
 > I tried setting automatic deletion of old messages, using a schedule, but that
 > process does not work.
 >
 > I consulted tech people, and they have no clue.
 >
 > Since individual messages are not separate files, I cannot delete the messages
 > folder in the Microsoft User Data folder. I have a variety of local folders
 > where numerous messages are archived during work on multiple projects. If I
 > were to delete the messages folder, I would lose this valuable information.
 >
 > Does anyone have any ideas? I tried posting this problem last Friday, but I
 > never saw it come up in the discussion threads for Office Entourage for Mac. I
 > apologize if this is a duplicate request. Some postings that I saw on 2/6 no
 > longer appear in the search results window.
 >
 > Caryl Wenzel

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html><!-- ~MESSAGE_AFTER~ -->