Entourage crashing

Hi,

Almost daily MS Entourage crashes. The crashes occur when I'm sending =
e-
mail via an smtp server. While the crash does not occur on every =
e-mail I=20
send, it does happen at least once a day. Specifically, after clicking =
the send=20
buttong, Entourage will close the e-mail messages window, do some work,=20
and then play the "sent mail" sound. After the sound, Entourage =
crashes. I=20
have pasted a "crash report" that Mac OS X gives me when the crash =
occurs. =20
It's really annoying because one step in the e-mail process does not =
ever get =20
complete: after the e-mail is sent, it is placed in my local "sent =
items" folder,=20
but it is not copied to my IMAP account's Sent Items folder. When =
Entourage=20
sends an e-mail without crashing, it copies the message to the IMAP sent =

items folder and leaves no copy in my local Sent Items folder. It is =
very=20
annoying. Please investigate and give an ETA on a fix.

NOTE: I've been trying to send MS a support request via their website =
but it=20
keeps crashing when I submit -- "We could not send your incident=20
information because of a system or network error. Please try again in a =
few=20
minutes." It's happend all day. I can't leave feedback on the support =
site=20
because that "service is unavailable" (http://support.microsoft.com/
common/survey.aspx?scid=3Dsw;en;1076) so I'm posting here :( =20

--Exasperated user

Date/Time: 2004-02-10 20:07:33 -0800
OS Version: 10.3.2 (Build 7D24)
Report Version: 2

Command: Microsoft Entourage
Path: /Applications/Microsoft Office X/Microsoft Entourage
Version: ??? (???)
PID: 1287
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 Microsoft Framework UI 0x01538890 0x1338000 + 0x200890
2 Microsoft Framework UI 0x01538988 0x1338000 + 0x200988
3 Microsoft Framework UI 0x01471ec4 0x1338000 + 0x139ec4
4 Microsoft Entourage 0x00684eac 0x405000 + 0x27feac
5 Microsoft Entourage 0x005d6610 0x405000 + 0x1d1610
6 Microsoft Entourage 0x005d5bac 0x405000 + 0x1d0bac
7 Microsoft Entourage 0x005ccb44 0x405000 + 0x1c7b44
8 Microsoft Entourage 0x005ee2dc 0x405000 + 0x1e92dc
9 Microsoft Entourage 0x005eea2c 0x405000 + 0x1e9a2c
10 Microsoft Entourage 0x005ee120 0x405000 + 0x1e9120
11 PowerPlantZ 0x0113e054 0x10e9da0 + 0x542b4
12 PowerPlantZ 0x0113d6c4 0x10e9da0 + 0x53924
13 PowerPlantZ 0x01136ed0 0x10e9da0 + 0x4d130
14 Microsoft Entourage 0x0048620c 0x405000 + 0x8120c
15 PowerPlantZ 0x01136c78 0x10e9da0 + 0x4ced8
16 Microsoft Entourage 0x004831cc 0x405000 + 0x7e1cc

Thread 1:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902936c4 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288ef4 YieldToThread + 0x104
4 ...ple.CoreServices.CarbonCore 0x90296254 SetThreadState + 0xc0
5 ...ple.CoreServices.CarbonCore 0x902d1830=20
SetThreadStateEndCritical + 0x90
6 PowerPlantZ 0x01175cd8 0x10e9da0 + 0x8bf38
7 PowerPlantZ 0x011748d4 0x10e9da0 + 0x8ab34
8 PowerPlantZ 0x011747f8 0x10e9da0 + 0x8aa58
9 PowerPlantZ 0x01174b6c 0x10e9da0 + 0x8adcc
10 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
11 ...ple.CoreServices.CarbonCore 0x902dc354 InvokeThreadEntryUPP +=20
0x18
12 ...ple.CoreServices.CarbonCore 0x902a7238 CooperativeThread +=20
0xdc
13 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x9004364c accept + 0xc
1 com.microsoft.shmem.bundle 0x04146cd4 FWaitForConnection +=20
0x30
2 MCPZ.stb 0x0128ac14 0x11c89d0 + 0xc2244
3 MCPZ.stb 0x012b48a0 0x11c89d0 + 0xebed0
4 MCPZ.stb 0x012b4a28 0x11c89d0 + 0xec058
5 ...ple.CoreServices.CarbonCore 0x9032211c _MP_CFMTaskProc +=20
0x20
6 ...ple.CoreServices.CarbonCore 0x902c6f3c PrivateMPEntryPoint +=20
0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x9000d5ec recvfrom + 0xc
1 com.microsoft.shmem.bundle 0x04146e90 FReceiveMessage +=20
0x84
2 MCPZ.stb 0x0128ad8c 0x11c89d0 + 0xc23bc
3 MCPZ.stb 0x012b4c0c 0x11c89d0 + 0xec23c
4 MCPZ.stb 0x012b4d6c 0x11c89d0 + 0xec39c
5 ...ple.CoreServices.CarbonCore 0x9032211c _MP_CFMTaskProc +=20
0x20
6 ...ple.CoreServices.CarbonCore 0x902c6f3c PrivateMPEntryPoint +=20
0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 4:
0 libSystem.B.dylib 0x90018ce8=20
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + =
0x268
2 ...ple.CoreServices.CarbonCore 0x9030995c MPWaitOnSemaphore +=20
0xb8
3 MCPZ.stb 0x012b4ed8 0x11c89d0 + 0xec508
4 ...ple.CoreServices.CarbonCore 0x9032211c _MP_CFMTaskProc +=20
0x20
5 ...ple.CoreServices.CarbonCore 0x902c6f3c PrivateMPEntryPoint +=20
0x4c
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 5:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 com.apple.CoreFoundation 0x90191930 __CFRunLoopRun +=20
0x350
3 com.apple.CoreFoundation 0x901960bc CFRunLoopRunSpecific +=20
0x148
4 com.apple.audio.CoreAudio 0x90732f80 HALRunLoop::
OwnThread(void*) + 0x104
5 com.apple.audio.CoreAudio 0x907391e0 CAPThread::
Entry(CAPThread*) + 0x30
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 6:
0 libSystem.B.dylib 0x9001a5ac syscall + 0xc
1 ...ple.CoreServices.OSServices 0x9061f3fc BSD_waitevent + 0x2c
2 ...ple.CoreServices.OSServices 0x9061bdf0 CarbonSelectThreadFunc +=20
0xb0
3 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 7:
0 libSystem.B.dylib 0x90017048 =
semaphore_wait_signal_trap=20
+ 0x8
1 libSystem.B.dylib 0x9000e890 _pthread_cond_wait + =
0x270
2 ...ple.CoreServices.OSServices 0x90626630 CarbonOperationThreadFunc =

+ 0x50
3 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 8:
0 libSystem.B.dylib 0x90017048 =
semaphore_wait_signal_trap=20
+ 0x8
1 libSystem.B.dylib 0x9000e890 _pthread_cond_wait + =
0x270
2 ...ple.CoreServices.OSServices 0x90632470 CarbonInetOperThreadFunc=20
+ 0x50
3 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 9:
0 libSystem.B.dylib 0x90018ce8=20
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + =
0x268
2 ...ple.CoreServices.CarbonCore 0x902aaa10=20
TSWaitOnSemaphoreCommon + 0xb0
3 ...ple.CoreServices.CarbonCore 0x902aa894 AsyncFileThread(void*)=20
+ 0x38
4 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 10:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902936c4 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288ef4 YieldToThread + 0x104
4 PowerPlantZ 0x01174eec 0x10e9da0 + 0x8b14c
5 Microsoft Entourage 0x0070afd0 0x405000 + 0x305fd0
6 Mcp Internet Lib (Carbon)pwpc 0x01067430 0x1045610 + 0x21e20
7 Mcp Internet Lib (Carbon)pwpc 0x010677b0 0x1045610 + 0x221a0
8 ...ple.CoreServices.OSServices 0x9061e3a0 CarbonCallBackNow + 0x60
9 ...ple.CoreServices.OSServices 0x9061e2e4 WaitForSyncDone + 0x74
10 ...ple.CoreServices.OSServices 0x90611c94 RecvData + 0x2a4
11 ...ple.CoreServices.OSServices 0x906137ac OTRcv + 0x3c
12 Mcp Internet Lib (Carbon)pwpc 0x01065480 0x1045610 + 0x1fe70
13 Mcp Internet Lib (Carbon)pwpc 0x010655c0 0x1045610 + 0x1ffb0
14 Mcp Internet Lib (Carbon)pwpc 0x010631e0 0x1045610 + 0x1dbd0
15 Mcp Internet Lib (Carbon)pwpc 0x01072d7c 0x1045610 + 0x2d76c
16 Mcp Internet Lib (Carbon)pwpc 0x01074a50 0x1045610 + 0x2f440
17 Mcp Internet Lib (Carbon)pwpc 0x010ca6f0 0x1045610 + 0x850e0
18 Mcp Internet Lib (Carbon)pwpc 0x010caa54 0x1045610 + 0x85444
19 Mcp Internet Lib (Carbon)pwpc 0x010cab40 0x1045610 + 0x85530
20 Mcp Internet Lib (Carbon)pwpc 0x010567f4 0x1045610 + 0x111e4
21 Mcp Internet Lib (Carbon)pwpc 0x0108f9e8 0x1045610 + 0x4a3d8
22 Mcp Internet Lib (Carbon)pwpc 0x0108f8c4 0x1045610 + 0x4a2b4
23 Mcp Internet Lib (Carbon)pwpc 0x0108e398 0x1045610 + 0x48d88
24 Mcp Internet Lib (Carbon)pwpc 0x0106973c 0x1045610 + 0x2412c
25 Mcp Internet Lib (Carbon)pwpc 0x01062850 0x1045610 + 0x1d240
26 Mcp Internet Lib (Carbon)pwpc 0x010504f8 0x1045610 + 0xaee8
27 Mcp Internet Lib (Carbon)pwpc 0x01051070 0x1045610 + 0xba60
28 Mcp Internet Lib (Carbon)pwpc 0x01057218 0x1045610 + 0x11c08
29 Mcp Internet Lib (Carbon)pwpc 0x010508a8 0x1045610 + 0xb298
30 Microsoft Entourage 0x0070f610 0x405000 + 0x30a610
31 Microsoft Entourage 0x00672d18 0x405000 + 0x26dd18
32 Microsoft Entourage 0x00674224 0x405000 + 0x26f224
33 Microsoft Entourage 0x0049b70c 0x405000 + 0x9670c
34 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
35 ...ple.CoreServices.CarbonCore 0x902dc354 InvokeThreadEntryUPP +=20
0x18
36 ...ple.CoreServices.CarbonCore 0x902a7238 CooperativeThread +=20
0xdc
37 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 11:
0 libSystem.B.dylib 0x90018ce8=20
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + =
0x268
2 com.apple.audio.CoreAudio 0x907244fc CAGuard::
WaitFor(unsigned long long) + 0xdc
3 com.apple.audio.CoreAudio 0x90724130 CAGuard::
WaitUntil(unsigned long long) + 0x130
4 com.apple.audio.CoreAudio 0x90722b20 HPIOThread::WorkLoop()=20
+ 0x358
5 com.apple.audio.CoreAudio 0x9073919c HPIOThread::
ThreadEntry(HPIOThread*) + 0x1c
6 com.apple.audio.CoreAudio 0x907391e0 CAPThread::
Entry(CAPThread*) + 0x30
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 12:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902936c4 SwitchContexts + 0x60
3 ...ple.CoreServices.CarbonCore 0x90288ef4 YieldToThread + 0x104
4 PowerPlantZ 0x01174eec 0x10e9da0 + 0x8b14c
5 Microsoft Entourage 0x0070afd0 0x405000 + 0x305fd0
6 Mcp Internet Lib (Carbon)pwpc 0x01067430 0x1045610 + 0x21e20
7 Mcp Internet Lib (Carbon)pwpc 0x010653f0 0x1045610 + 0x1fde0
8 Mcp Internet Lib (Carbon)pwpc 0x010655c0 0x1045610 + 0x1ffb0
9 Mcp Internet Lib (Carbon)pwpc 0x010631e0 0x1045610 + 0x1dbd0
10 Mcp Internet Lib (Carbon)pwpc 0x01072d7c 0x1045610 + 0x2d76c
11 Mcp Internet Lib (Carbon)pwpc 0x01074a50 0x1045610 + 0x2f440
12 Mcp Internet Lib (Carbon)pwpc 0x010ca6f0 0x1045610 + 0x850e0
13 Mcp Internet Lib (Carbon)pwpc 0x010caa54 0x1045610 + 0x85444
14 Mcp Internet Lib (Carbon)pwpc 0x01074460 0x1045610 + 0x2ee50
15 Mcp Internet Lib (Carbon)pwpc 0x01073e24 0x1045610 + 0x2e814
16 Mcp Internet Lib (Carbon)pwpc 0x0107439c 0x1045610 + 0x2ed8c
17 Mcp Internet Lib (Carbon)pwpc 0x010938f8 0x1045610 + 0x4e2e8
18 Microsoft Entourage 0x005ea56c 0x405000 + 0x1e556c
19 Microsoft Entourage 0x005e0698 0x405000 + 0x1db698
20 Microsoft Entourage 0x005d8840 0x405000 + 0x1d3840
21 Microsoft Entourage 0x005ca708 0x405000 + 0x1c5708
22 Microsoft Entourage 0x005c9c78 0x405000 + 0x1c4c78
23 Microsoft Entourage 0x005c9ad4 0x405000 + 0x1c4ad4
24 Microsoft Entourage 0x005c978c 0x405000 + 0x1c478c
25 Microsoft Entourage 0x005dd764 0x405000 + 0x1d8764
26 Microsoft Entourage 0x0049b70c 0x405000 + 0x9670c
27 PowerPlantZ 0x011760d4 0x10e9da0 + 0x8c334
28 ...ple.CoreServices.CarbonCore 0x902dc354 InvokeThreadEntryUPP +=20
0x18
29 ...ple.CoreServices.CarbonCore 0x902a7238 CooperativeThread +=20
0xdc
30 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 13:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 ...ple.CoreServices.CarbonCore 0x902c9214 AwaitSchedulingToken +=20
0x38
3 ...ple.CoreServices.CarbonCore 0x902a71f4 CooperativeThread +=20
0x98
4 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x00000000 srr1: 0x4200f030 vrsave: 0x00000000
cr: 0x44002421 xer: 0x20000004 lr: 0x0147372c ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffe8a0 r2: 0x00000000 r3: 0x01000000
r4: 0x0599b31c r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0x00000001 r9: 0x00000000 r10: 0x0094abf2 r11: 0xa02811f8
r12: 0x00cb0200 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe5c r21: 0xffffffff r22: 0xbffffc20 r23: 0x00000000
r24: 0x0030db60 r25: 0x0000a000 r26: 0x00000003 r27: 0x0508eb68
r28: 0x0599b404 r29: 0x0599b31c r30: 0x05996080 r31: 0x01000000

Binary Images Description:
0x1000 - 0x9fff Microsoft Entourage /Applications/Microsoft =
Office X/
Microsoft Entourage
0xae000 - 0xaf659 MS COM Lib (Car) PEF binary: MS COM Lib (Car)
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary: Apple;
Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary: Apple;
Carbon;Networking
0x30e430 - 0x30e4e2 CFMPriv_CoreFoundation PEF binary:=20
CFMPriv_CoreFoundation
0x30e710 - 0x30e7c5 CFMPriv_DVComponentGlue PEF binary:=20
CFMPriv_DVComponentGlue
0x30e9e0 - 0x30ea83 CFMPriv_QuickTime PEF binary:=20
CFMPriv_QuickTime
0x30eaf0 - 0x30eb67 CFMPriv_System PEF binary: CFMPriv_System
0x30ee00 - 0x30eed0 CFMPriv_CarbonSound PEF binary:=20
CFMPriv_CarbonSound
0x30ef50 - 0x30f023 CFMPriv_CommonPanels PEF binary:=20
CFMPriv_CommonPanels
0x30f100 - 0x30f1bb CFMPriv_Help PEF binary: CFMPriv_Help
0x30f1c0 - 0x30f28a CFMPriv_HIToolbox PEF binary:=20
CFMPriv_HIToolbox
0x30f310 - 0x30f3e6 CFMPriv_HTMLRendering PEF binary:=20
CFMPriv_HTMLRendering
0x30f460 - 0x30f533 CFMPriv_ImageCapture PEF binary:=20
CFMPriv_ImageCapture
0x30f5c0 - 0x30f6a5 CFMPriv_NavigationServices PEF binary:=20
CFMPriv_NavigationServices
0x30f720 - 0x30f7f6 CFMPriv_OpenScripting?MacBLib=20
  PEF binary: CFMPriv_OpenScripting?MacBLib
0x30f8d0 - 0x30f98e CFMPriv_Print PEF binary: CFMPriv_Print
0x30f9b0 - 0x30fa7d CFMPriv_SecurityHI PEF binary:=20
CFMPriv_SecurityHI
0x30fb00 - 0x30fbe2 CFMPriv_SpeechRecognition PEF binary:=20
CFMPriv_SpeechRecognition
0x30fc60 - 0x30fd33 CFMPriv_CarbonCore PEF binary:=20
CFMPriv_CarbonCore
0x30fdb0 - 0x30fe83 CFMPriv_OSServices PEF binary:=20
CFMPriv_OSServices
0x30ff60 - 0x310022 CFMPriv_AE PEF binary: CFMPriv_AE
0x310030 - 0x3100f5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x310170 - 0x310247 CFMPriv_ColorSync PEF binary:=20
CFMPriv_ColorSync
0x3102d0 - 0x3103b3 CFMPriv_FindByContent PEF binary:=20
CFMPriv_FindByContent
0x310430 - 0x31050a CFMPriv_HIServices PEF binary:=20
CFMPriv_HIServices
0x310580 - 0x310660 CFMPriv_LangAnalysis PEF binary:=20
CFMPriv_LangAnalysis
0x3106f0 - 0x3107d6 CFMPriv_LaunchServices PEF binary:=20
CFMPriv_LaunchServices
0x3108b0 - 0x310987 CFMPriv_PrintCore PEF binary:=20
CFMPriv_PrintCore
0x310990 - 0x310a52 CFMPriv_QD PEF binary: CFMPriv_QD
0x310b50 - 0x310c39 CFMPriv_SpeechSynthesis PEF binary:=20
CFMPriv_SpeechSynthesis
0x405000 - 0x7ec283 Microsoft Entourage PEF binary: Microsoft=20
Entourage
0x1008000 - 0x10204c2 Mcp Favorites Lib (Carbon) PEF binary: Mcp=20
Favorites Lib (Carbon)
0x10204d0 - 0x1045606 Mcp Prefs Lib (Carbon) PEF binary: Mcp Prefs=20
Lib (Carbon)
0x1045610 - 0x10e9d9a Mcp Internet Lib (Carbon)pwpc=20
  PEF binary: Mcp Internet Lib (Carbon)pwpc
0x10e9da0 - 0x11c5925 PowerPlantZ PEF binary: PowerPlantZ
0x11c5930 - 0x11c89ce MCP RuntimeZ.DLL PEF binary: MCP=20
RuntimeZ.DLL
0x11c89d0 - 0x12fa14b MCPZ.stb PEF binary: MCPZ.stb
0x1338000 - 0x15eba1a Microsoft Framework UI PEF binary: Microsoft=20
Framework UI
0x15eba20 - 0x16f2340 Microsoft Framework DB PEF binary: Microsoft=20
Framework DB
0x4108000 - 0x410afff com.apple.textencoding.unicode 1.6.4
  /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/
MacOS/Unicode Encodings
0x4144000 - 0x414afff com.microsoft.shmem.bundle 10.1.5
  /Applications/Microsoft Office X/Office/ShMem.bundle/Contents/
MacOS/ShMem
0x41c3880 - 0x41e19d7 Microsoft C++ Library v2 (Car)=20
  PEF binary: Microsoft C++ Library v2 (Car)
0x41e19e0 - 0x41e23b1 MS Memory Library (Car) PEF binary: MS Memory=20
Library (Car)
0x42149d0 - 0x422183d MS Variant Lib (Car) PEF binary: MS Variant=20
Lib (Car)
0x4221840 - 0x4249207 MS Preferences Library Car PEF binary: MS=20
Preferences Library Car
0x42630a0 - 0x4304081 MS Internet Library (Car)pwpc=20
  PEF binary: MS Internet Library (Car)pwpc
0x430f8f0 - 0x4312c81 MS ActiveX Lib (Car) PEF binary: MS ActiveX Lib =

(Car)
0x4312c90 - 0x432cba1 MS Container Lib (Car) PEF binary: MS=20
Container Lib (Car)
0x432cbb0 - 0x43400c0 StdUrlMoniker (Car) PEF binary: StdUrlMoniker=20
(Car)
0x50a1000 - 0x50b54d7 English =
Spelling=05=08mp=05=08uP=05=08=F6(=05=08=EDp=05=08=F3h=05=08=FA=14=05=08=FB=
=A5=05=08=B0@=05=08?=10=05=08?=14=05=08=F8?=05=08=A1T=05=08f=E5=05=08=B8D=
=05
  =06=1C PEF binary: English =
Spelling=05=08mp=05=08uP=05=08=F6(=05=08=EDp=05=08=F3h=05=08=FA=14=05=08=FB=
=A5=05=08=B0@=05=08?=10=05=08?=14=05=08=F8?=05=08=A1T=05=08f=E5=05=08=B8D=
=05
  =06=1C
0x51f8000 - 0x51f8fff com.apple.aoa.halplugin 1.2.1 (1.1b2)
  /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/
AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
0x539e000 - 0x53d8fff com.apple.audio.SoundManager.Components 3.8
  /System/Library/Components/SoundManagerComponents.component/
Contents/MacOS/SoundManagerComponents
0x5441000 - 0x547cfff com.apple.iSightAudio 6.5 /Library/Audio/Plug-
Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x5913000 - 0x5917fff com.apple.FolderActionsMenu 1.2.1
  /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/
Contents/MacOS/FolderActionsMenu
0x780c0000 - 0x780c9fff libz.1.1.3.dylib /usr/lib/libz.1.1.3.dylib
0x81b30000 - 0x81b3bfff com.apple.agl 2.4 (AGL-2.4) /System/Library/
Frameworks/AGL.framework/Versions/A/AGL
0x86b90000 - 0x86bbafff com.apple.QuickTime Plugin.plugin 6.5
  /Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/
QuickTime Plugin
0x87ff0000 - 0x87ff1fff DVComponentGlue /System/Library/
Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x8b0c0000 - 0x8b70efff com.apple.QuickTimeComponents.component=20
6.5 /System/Library/QuickTime/QuickTimeComponents.component/
Contents/MacOS/QuickTimeComponents
0x8c390000 - 0x8c3d1fff com.apple.QuickTimeFirewireDV.component 6.5
  /System/Library/QuickTime/QuickTimeFirewireDV.component/
Contents/MacOS/QuickTimeFirewireDV
0x8df60000 - 0x8df76fff libJapaneseConverter.dylib /System/Library/
CoreServices/Encodings/libJapaneseConverter.dylib
0x8dff0000 - 0x8e010fff libKoreanConverter.dylib /System/Library/
CoreServices/Encodings/libKoreanConverter.dylib
0x8e130000 - 0x8e13efff libSimplifiedChineseConverter.dylib=20
  /System/Library/CoreServices/Encodings/
libSimplifiedChineseConverter.dylib
0x8e190000 - 0x8e1a3fff libTraditionalChineseConverter.dylib=20
  /System/Library/CoreServices/Encodings/
libTraditionalChineseConverter.dylib
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  /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib<!-- ~MESSAGE_AFTER~ -->

In article <e90501c3f07d$8f716f20$a601280a@phx.gbl>,
"amar@z..." <anonymous.DeleteThis@discussions.microsoft.com> wrote:

 > NOTE: I've been trying to send MS a support request via their website but it
 > keeps crashing when I submit -- "We could not send your incident
 > information because of a system or network error. Please try again in a few
 > minutes." It's happend all day. I can't leave feedback on the support site
 > because that "service is unavailable" (http://support.microsoft.com/
 > common/survey.aspx?scid=sw;en;1076) so I'm posting here :(

I'm afraid I'm not an IMAP user, so I don't think I can help with the
basic problem. As for the reporting, though, try sending your complaint
through the page you can reach from Entourage's menu: Help->Send
Feedback on Entourage.

--
Allen Watson <allenw.DeleteThis@mvps.org>
Microsoft MVP for Entourage and Mac Word (only a volunteer)
Entourage and OE AppleScripts at: <http://homepage.mac.com/allenwatson/>
Please reply ONLY to the newsgroup unless otherwise requested.<!-- ~MESSAGE_AFTER~ -->