javascript error

"Moz Champion (Dan)" wrote:
>
> Sawney Beane wrote:
> > My aunt has OS9 and Communicator 4.8 with Bellsouth DSL. She gets
> > a javascript error when she tries to log onto her Bellsouth
> > webmail. Bellsouth support can't figure it out.
> >
> > I also have OS9 and Communicator 4.8. Connected through Bellsouth
> > DSL, I can log onto her webmail account without trouble. What
> > could be causing her javascript problem?
>
> Does she have javascript enabled in 4.8?

Yes, on the phone I asked her to check.

On my end, I tried accessing the webmail with javascript disabled.
It did not produce a javascript error message.

I'm almost certain she has Communicator 4.8. If not, it's 4.7x.
 >> Stay informed about: javascript error 

Sander Tekelenburg wrote:
>
> In article <4390075A.78A695F7.DeleteThis@qwickconnect.net>,
> Sawney Beane <beadleXX.DeleteThis@qwickconnect.net> wrote:
>
> > My aunt has OS9 and Communicator 4.8 with Bellsouth DSL. She gets
> > a javascript error when she tries to log onto her Bellsouth
> > webmail. Bellsouth support can't figure it out.
>
> "an error" is always way to vague.Providing the actual error message
> (and number) is no guarantee that someone will know what is happening,
> but will definitely improve the chance.

She phoned as I was reading this. She said when she typed in
"javascript" it came back with a lot of problems. She will try it
again and write them down.

>
> That aside, I would expect a javascript error to magically disappear
> when you disable javascript. (Of course you might need to have
> javascript on again on some other Webpage. But a good browser would let
> you configure such a thing on a per site basis, so you don't have to
> constantly change settings for each site. For Mac OS pre-X I think iCab
> is the only one that offers such configurability. For Mac OS X, besides
> iCab, OmniWeb does. (And possibly Firefox. Maybe through a plug-in. I
> don't know.))

With Communicator 4.8, I need javascript enabled to go to the page
in question. It works for me but not her.

>
> > I also have OS9 and Communicator 4.8.
>
> There were plenty of different version of 4.8. Generally, the 3rd number
> in a version number indicates a bugfix (although it differs per vendor).
> If you have 4.8.6 and she 4.8.1 (I'm just making these up) then you
> could be talking about very different versions - even if you can't see
> that from the outside.

Mine says only 4.8 under Get Info and About Communicator. So does hers.

>
> You always want the latest bug fix (unless you happen to know it
> introduces a worse bug that would affect you).
>
> Similarly, there is no "OS 9". There were OS 9.0, 9.0.2, 9.0.4, 9.1.0,
> 9.2.0, 9.2.1, 9.2.2. You may be using different OS versions, which might
> explain your different experiences.

In About This Computer, mine says Mac OS 9.1. So does hers. In
each case, VM is 129 M.

>
> Lastly, you may might have different cookie settings (although as I
> recall Communicator offered virtually no options for that sort of thing).
>
> All that aside: Communicator was dead and buried even before IE was.
> AFAIK the only Mac OS pre-X browser in active development is iCab:
> <htt://www.icab.de>.

I think that's why there's only one version of Communicator 4.8.
Changing Preferred Memory doesn't help. I wonder what files
javascript uses.
 >> Stay informed about: javascript error 

Sawney Beane wrote:
> "Moz Champion (Dan)" wrote:
>
>>Sawney Beane wrote:
>>
>>>My aunt has OS9 and Communicator 4.8 with Bellsouth DSL. She gets
>>>a javascript error when she tries to log onto her Bellsouth
>>>webmail. Bellsouth support can't figure it out.
>>>
>>>I also have OS9 and Communicator 4.8. Connected through Bellsouth
>>>DSL, I can log onto her webmail account without trouble. What
>>>could be causing her javascript problem?
>>
>>Does she have javascript enabled in 4.8?
>
>
> Yes, on the phone I asked her to check.
>
> On my end, I tried accessing the webmail with javascript disabled.
> It did not produce a javascript error message.
>
> I'm almost certain she has Communicator 4.8. If not, it's 4.7x.

Whats the full text of the javascript error she gets
 >> Stay informed about: javascript error 

"Moz Champion (Dan)" wrote:
>
> Sawney Beane wrote:
> > "Moz Champion (Dan)" wrote:
> >
> >>Sawney Beane wrote:
> >>
> >>>My aunt has OS9 and Communicator 4.8 with Bellsouth DSL. She gets
> >>>a javascript error when she tries to log onto her Bellsouth
> >>>webmail. Bellsouth support can't figure it out.
> >>>
> >>>I also have OS9 and Communicator 4.8. Connected through Bellsouth
> >>>DSL, I can log onto her webmail account without trouble. What
> >>>could be causing her javascript problem?
> >>
> >>Does she have javascript enabled in 4.8?
> >
> >
> > Yes, on the phone I asked her to check.
> >
> > On my end, I tried accessing the webmail with javascript disabled.
> > It did not produce a javascript error message.
> >
> > I'm almost certain she has Communicator 4.8. If not, it's 4.7x.
>
> Whats the full text of the javascript error she gets

She says it's a long message and she hasn't written it down. The
first line or two talk about Windows and PC. She thinks that wrong.

She went to Bellsouth DSL three months ago. Webmail worked fine
with Netscape until a week or so ago. Like her, I have Bellsouth,
OS 9.1, and Communicator 4.8, and her webmail account comes up fine
for me. The only difference I've seen so far is that I have an old
Beige G-3, while she has an Imac a year or two old, with OSX.
 >> Stay informed about: javascript error 

Sander Tekelenburg wrote:
>
> In article <4393A65D.763F7EEC.DeleteThis@qwickconnect.net>,
> Sawney Beane <beadleXX.DeleteThis@qwickconnect.net> wrote:
>
> > "Moz Champion (Dan)" wrote:
>
> [...]
>
> > > Whats the full text of the javascript error she gets
> >
> > She says it's a long message and she hasn't written it down. The
> > first line or two talk about Windows and PC. She thinks that wrong.
>
> Well, she's free to solve the problem herself :)
>
> > [...] Like her, I have Bellsouth,
> > OS 9.1, and Communicator 4.8, and her webmail account comes up fine
> > for me. The only difference I've seen so far is that I have an old
> > Beige G-3, while she has an Imac a year or two old, with OSX.
>
> Huh?! Either she is running some version of Mac OS X, or she's running
> Mac OS 9.1. *Major* difference.
>
> So which is it? Exactly which model Mac does she have and excatly which
> OS (and version) is she running?

System Profiler says it's a machine ID 406, iMac Power PC G3
500MHz.

All it says there is OS 9.1.
>
> (If she's got some version of Mac OS X, it makes little sense at all to
> be bothering with Communicator. She'd be better off with something like
> Safari or Firefox.)

It came with OS 9 and OSX. She prefers OS 9, but with a computer
like that, does OS 9 somehow run within OSX?

I've never had OSX, but if OSX is active, I wonder if that could
cause Bellsouth's javascript to think she has a PC and not a Mac.
I suppose there aren't many Mac owners who have OSX but browse with
OS 9.
 >> Stay informed about: javascript error 

Sander Tekelenburg wrote:
>
> In article <43950158.761B6962 DeleteThis @qwickconnect.net>,
> Sawney Beane <beadleXX DeleteThis @qwickconnect.net> wrote:
>
> > Sander Tekelenburg wrote:
> > >
> > > In article <4393A65D.763F7EEC DeleteThis @qwickconnect.net>,
> > > Sawney Beane <beadleXX DeleteThis @qwickconnect.net> wrote:
> > >
> > > > "Moz Champion (Dan)" wrote:
> > >
> > > [...]
> > >
> > > > > Whats the full text of the javascript error she gets
> > > >
> > > > She says it's a long message and she hasn't written it down. The
> > > > first line or two talk about Windows and PC. She thinks that wrong.
> > >
> > > Well, she's free to solve the problem herself :)
>
> Seriously. If it's too much to bother to provide the exact error
> message, there is no reason to expect others to try to help for free.
>
> [...]


She's 78 and finds computers confusing. The message has a lot of
lines. As it makes no sense to her, she would probably make
mistakes if she copied it on paper, then copied it back to email it
to me.

I wonder if it's possible to copy a javascript error message to the
clipboard in order to email it.

>
> [OS version confusion]
>
> > System Profiler says it's a machine ID 406, iMac Power PC G3
> > 500MHz.
> >
> > All it says there is OS 9.1.
>
> OK. Sounds like she's most likely indeed running Mac OS 9.1.

Our two systems sound virtually the same. What files can affect
javascript? For example, I may have a later Carbon extension than
hers, but that may have nothing to do with javascript.
>
> [...]
>
> > It came with OS 9 and OSX. She prefers OS 9, but with a computer
> > like that, does OS 9 somehow run within OSX?
>
> Mac OS X offers a "Classic Environment" (which requires Mac OS 9.x to be
> installed) allowing you to use most Mac OS pre-X applications within Mac
> OS X.
>
> (Unfortunately many, inclusidng Apple, are sloppy with the terminology,
> so you'll see "Classic" and even "Mac OS 9" to indicate "Classic
> Environment". Apple even uses the term "Mac OS 9" to indicate system
> versions older than Mac OS 9... This is why I prefer to say "Mac OS
> pre-X" to refer to anything that is not "Classic Environment" and is
> older than Mac OS X.)
>
> > I've never had OSX, but if OSX is active, I wonder if that could
> > cause Bellsouth's javascript to think she has a PC and not a Mac.
>
> Only if the script is stupid. (Making websites javascripty-dependant is
> stupid by itself btw.)
>
> From your description it sounds like she is probably using Communicator
> under Mac OS 9.1, but it is too vague to be absolutely sure she isn't
> running Communicator in the Classic Environment of some version of Mac
> OS X.

How could one be absolutely sure? Wouldn't System Profiler say OSX
was running?

>
> > I suppose there aren't many Mac owners who have OSX but browse with
> > OS 9.
>
> IMO it only makes sense if you have older hardware that's not supported
> under Mac OS X and would be too expensive to update.
>
> --
If I got OSX and ran it with the "Classic Environment", would I be
unable to use hardware connected to serial ports?
 >> Stay informed about: javascript error 

Sander Tekelenburg wrote:
>
> In article <4397A295.D37132B5 RemoveThis @qwickconnect.net>,
> Sawney Beane <beadleXX RemoveThis @qwickconnect.net> wrote:
>
> > Sander Tekelenburg wrote:
>
> [...]
>
> > > It's not a javascript alert. It's an ad.
> >
> > It's not an ordinary popup ad. Netscape says there's a javascript
> > error. It tells that for a description of the error she can type
> > "javascript:" into the location box.
>
> Ah! So then you still haven't told us what the javascript error says.
> Just what the "error description" says.

It just says there was an error and tells her to type "javascript:"
into the location window. In my experience, that's what Netscape
4.x does when it finds a javascript error.

>
> > That brings up the Console.
> > It's weird that the console contains ad text and weird that
> > javascript will work for me, using the same OS and Communicator version.
>
> Agreed.
>
> As to your thought of deleting her Communicator user account: why not
> simply create a new account to see if the problem persists there? That's
> an easy way to test without having to delete your current account.
>
Good idea.
 >> Stay informed about: javascript error