jpg attachment hangs OE 6

Hi All,

I have been using OE 6 for a very long time with NO issues. On New Years
Eve, I ran defrag on my system (took forever) and it was extremely fragmented
so it suggested I run it several times more which I did (about 10 times)
until it was only slightly fragmented.

That is the only thing I've done to my PC as of late - no new programs, no
updates, etc.

Yesterday a friend sent me an email which had a .jpg attachment. I was able
to open the email and the top half of the photo was showing in the body of
the message. I tried to scroll down but the scroll bar was locked, I tried
to click any of the menu items (File, Edit, etc.) and none of them worked. I
tried the Create, Reply etc. buttons and none worked.

In order to exit the window, I used the 'x' at the top right corner. I also
had to use the 'x' to exit the program altogether.

I ran a few tests and discovered that if I sent myself a .gif file
(attachment) no matter how large or how small, it didn't hang OE. If I sent
a very small (6 KB) .jpg attachment or a medium sized .jpg attachment, it
would hang in the window and I'd have to 'x' out of OE.

On top of that, the emails with .jpg attachments ONLY showed in the body of
the message. In other words, the 'Attach' field (usually listed below
From/Date/To/Subject fields) was NOT showing so the .jpg was NOT attached
(showing filename/size) - and only displayed in the body of the email.

On the other hand, .gif attachments were showing the filename/size in the
'Attach' field as well as being displayed in the body.

I also noticed that each time I had to use the 'x' to close a window or the
OE program, it left the task 'msimn.exe' out there so even though my OE
windows were closed, the task was still running. After all my testing, I saw
30 instances (yes thirty) of msimn.exe still running!

Ok...fast forward to today about 10 mins ago. I saw someone's thread asking
how he could stop the attachment from showing up in the body of his email and
the answer was:

"In Windows XP SP2 or Windows
2003 SP1, when Tools, Options, Read, Read All Message In Plain Text is
selected, that also stops the display of images."

That answer has turned into my temporary workaround as .jpg's no longer hang
OE however I DO want to be able to view my photos in the body and I would
also like to be able to see the .jpg show up in the 'Attach' field with
filename/size displayed.

Now here's the stinker of it all. It's intermittent....mostly the jpg's
hang (probably 9 out of 10 times) but there's the odd time when I open OE and
the emails w/ jpg attachments do NOT hang. Uff da!

I would appreciate any help you can give me to get back to my perfectly
working OE 6 that I've come to know and love ;-)

Thank you so much,
Nancy

HappyGirl wrote on 5/1/2008 4:39 am:

> I have been using OE 6 for a very long time with NO issues.
Err, umm,
You might try asking the question on a non-Mac group...
(Maybe the last part of the name of this group was obscured?)
<microsoft.public.internet.outlookexpress.mac>

Perhaps an OE6 newsgroup, rather than a Mac one?
Such as;
<microsoft.public.windows.inetexplorer.ie6_outlookexpress>

> On New Years
> Eve, I ran defrag on my system (took forever) and it was extremely fragmented
> so it suggested I run it several times more which I did (about 10 times)
> until it was only slightly fragmented.
>
> That is the only thing I've done to my PC as of late - no new programs, no
> updates, etc.
No updates? Why? Loads of security updates waiting for you.

> Yesterday a friend sent me an email which had a .jpg attachment. I was able
> to open the email and the top half of the photo was showing in the body of
> the message. I tried to scroll down but the scroll bar was locked, I tried
> to click any of the menu items (File, Edit, etc.) and none of them worked. I
> tried the Create, Reply etc. buttons and none worked.
Try emptying the cache, and try again.
(A jpg file can be used as a way of delivering nasties, hopefully not in
this case)

> In order to exit the window, I used the 'x' at the top right corner. I also
> had to use the 'x' to exit the program altogether.
Right click on taskbar for Task Manager...

> I ran a few tests and discovered that if I sent myself a .gif file
> (attachment) no matter how large or how small, it didn't hang OE. If I sent
> a very small (6 KB) .jpg attachment or a medium sized .jpg attachment, it
> would hang in the window and I'd have to 'x' out of OE.


> I also noticed that each time I had to use the 'x' to close a window or the
> OE program, it left the task 'msimn.exe' out there so even though my OE
> windows were closed, the task was still running. After all my testing, I saw
> 30 instances (yes thirty) of msimn.exe still running!
>
> Ok...fast forward to today about 10 mins ago. I saw someone's thread asking
> how he could stop the attachment from showing up in the body of his email and
> the answer was:
>
> "In Windows XP SP2 or Windows
> 2003 SP1, when Tools, Options, Read, Read All Message In Plain Text is
> selected, that also stops the display of images."
That is for your safety, to avoid downloading any nasties.

HTH, &B-) Ian
Please reply to newsgroup!