Hi Tom:
Make sure they have the latest updates to Word at the other end.
There was a version of PC Word that did indeed go out without the requisite
QuickTime converter built-in. That was fixed in a service pack.
Alternatively, they can go to the Apple website and download the free
QuickTime Viewer.
Cheers
On 26/10/07 7:11 AM, in article eOK68#0FIHA.3940@TK2MSFTNGP05.phx.gbl,
"tshad" <tfs DeleteThis @dslextreme.com> wrote:
This error is causing a lot of problems.
This first showed up in our PDFs on the MAC. The problem is that these pdfs
and the .doc files they were made from were done on a PC.
I have seen this on the net and most of the time this is a problem in PPT
and word or pdfs are not mentioned.
On my Mac using word I have copied the picture, pasted it in a new Word doc
and emailed it to my PC and found that I get the same message.
This is causing us a problem since we are sending these documents for
support for our grants and we are getting messages back from the Grant
committees that they can't see our supporting documentation and are getting
the message:
quicktime and a tiff (LZW) decompressor are needed to see this picture
where the picture should be.
Anyone know how to solve this problem?
Thanks,
Tom
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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@mcghie.name
>> Stay informed about: quicktime and a tiff (LZW) decompressor are needed to see ..