Because I am really interested in getting this problem resolved, I am
going to paste the error report here. As I said, I've already repaired
permissions, reset the preferences, reinstalled, and all that.
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2005-11-17 16:04:25 -0600
Application Name: Microsoft PowerPoint
Application Version: 11.2.0.050714
Module Name: Microsoft PowerPoint
Module Version: 11.2.0.050714
Module Offset: 0x00580a18
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x0159fe78 in (Microsoft PowerPoint + 0x00580a18)
# 2 0x01346598 in (Microsoft PowerPoint + 0x00327138)
# 3 0x01343c94 in (Microsoft PowerPoint + 0x00324834)
# 4 0x0137161c in (Microsoft PowerPoint + 0x003521bc)
# 5 0x013770f0 in (Microsoft PowerPoint + 0x00357c90)
# 6 0x01031cc4 in (Microsoft PowerPoint + 0x00012864)
# 7 0x0102ee7c in (Microsoft PowerPoint + 0x0000fa1c)
# 8 0x010233d0 in (Microsoft PowerPoint + 0x00003f70)
# 9 0x00579064 in (MCPZ.stb + 0x000083f4)
# 10 0x00578f68 in (MCPZ.stb + 0x000082f8)
# 11 0x92882e4c in _DispatchEventToHandlers + 0x0000014C (HIToolbox +
0x00002e4c)
# 12 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170
(HIToolbox + 0x000030c0)
# 13 0x92887540 in _SendEventToEventTargetWithOptions + 0x00000024
(HIToolbox + 0x00007540)
# 14 0x92893b9c in
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x000002B4 (HIToolbox + 0x00013b9c)
# 15 0x92882f08 in _DispatchEventToHandlers + 0x00000208 (HIToolbox +
0x00002f08)
# 16 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170
(HIToolbox + 0x000030c0)
# 17 0x9289552c in _SendEventToEventTarget + 0x00000024 (HIToolbox +
0x0001552c)
# 18 0x005934ec in (MCPZ.stb + 0x0002287c)
# 19 0x01031624 in (Microsoft PowerPoint + 0x000121c4)
# 20 0x0101ff94 in (Microsoft PowerPoint + 0x00000b34)
# 21 0x0159566c in (Microsoft PowerPoint + 0x0057620c)
PPC Thread State:
srr0: 0x0159fe78 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x20000004 lr: 0x01346598 ctr: 0x9011c140 mq:0x00000000
r0: 0x01343c98 r1: 0xbfffef70 r2: 0x016ed000 r3:0xbfffefc8
r4: 0x00000001 r5: 0x0000000b r6: 0x00000000 r7:0x51756172
r8: 0x747a0090 r9: 0x00000000 r10: 0x7378ff9f r11:0x0000000a
r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000002 r21: 0x00000000 r22: 0x077720b0 r23:0x003219b0
r24: 0xbffff730 r25: 0xbffff730 r26: 0x00342e50 r27:0x07781450
r28: 0x07781ba0 r29: 0x00081164 r30: 0x00000000 r31:0x00081164
Thread 1:
# 1 0x90012808 in _clock_sleep_trap + 0x00000008 (libSystem.B.dylib +
0x00012808)
# 2 0x9000d9f8 in _nanosleep + 0x00000078 (libSystem.B.dylib +
0x0000d9f8)
# 3 0x9002da28 in _sleep + 0x00000048 (libSystem.B.dylib +
0x0002da28)
# 4 0x02791660 in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x00066660)
# 5 0x02790b2c in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00065b2c)
# 6 0x02790c58 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00065c58)
# 7 0x02791738 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x00066738)
# 8 0x9002498c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002498c)
PPC Thread State:
srr0: 0x90012808 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000d9f8 ctr: 0x90012800 mq:0x00000000
r0: 0xffffffc2 r1: 0xf0080af0 r2: 0xf0080ac4 r3:0x00000507
r4: 0x00000001 r5: 0x00000001 r6: 0x00000000 r7:0xf0080b30
r8: 0x00000000 r9: 0x0004098c r10: 0x071b61d0 r11:0xa000470c
r12: 0x90012800 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000032 r26: 0x000000c8 r27:0x027a1530
r28: 0xf0080bb0 r29: 0xa00016e8 r30: 0xf0080ba0 r31:0x9000d990
Thread 2:
# 1 0x90043c6c in _accept + 0x0000000C (libSystem.B.dylib +
0x00043c6c)
# 2 0x0272e474 in _FWaitForConnection + 0x00000030 (ShMem +
0x00003474)
# 3 0x007493d0 in (MCPCoreZ + 0x00015310)
# 4 0x006a9e44 in (MCPZ.stb + 0x001391d4)
# 5 0x006aa028 in (MCPZ.stb + 0x001393b8)
# 6 0x90345c44 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x00095c44)
# 7 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x00046b8c)
# 8 0x9002498c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002498c)
PPC Thread State:
srr0: 0x90043c6c srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x0272e474 ctr: 0x90043c60 mq:0x00000000
r0: 0x0000001e r1: 0xf0101a20 r2: 0x00000000 r3:0x00000011
r4: 0xf0101a68 r5: 0xf0101a60 r6: 0xf0101d40 r7:0x00000004
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x0279b110
r12: 0x90043c60 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0x054c8760 r30: 0xf0101b28 r31:0xf0101b28
Thread 3:
# 1 0x9000d76c in _recvfrom + 0x0000000C (libSystem.B.dylib +
0x0000d76c)
# 2 0x0272e630 in _FReceiveMessage + 0x00000084 (ShMem + 0x00003630)
# 3 0x00749548 in (MCPCoreZ + 0x00015488)
# 4 0x006aa258 in (MCPZ.stb + 0x001395e8)
# 5 0x006aa3f0 in (MCPZ.stb + 0x00139780)
# 6 0x90345c44 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x00095c44)
# 7 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x00046b8c)
# 8 0x9002498c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002498c)
PPC Thread State:
srr0: 0x9000d76c srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x0272e630 ctr: 0x9000d760 mq:0x00000000
r0: 0x0000001d r1: 0xf0182c20 r2: 0x00000000 r3:0x00000012
r4: 0xf0182d18 r5: 0x00000098 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0xa00016b4 r10: 0x000019e9 r11:0xa00046b4
r12: 0x9000d760 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31:0xf0182d04
Thread 4:
# 1 0x90018e78 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00018e78)
# 2 0x9000ea14 in __pthread_cond_wait + 0x00000268 (libSystem.B.dylib
+ 0x0000ea14)
# 3 0x90345158 in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore +
0x00095158)
# 4 0x006aa594 in (MCPZ.stb + 0x00139924)
# 5 0x90345c44 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x00095c44)
# 6 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x00046b8c)
# 7 0x9002498c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002498c)
PPC Thread State:
srr0: 0x90018e78 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000ea14 ctr: 0x90018e70 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203cc0 r2: 0x05400810 r3:0x0000498f
r4: 0x00004b03 r5: 0x0000003c r6: 0x00000000 r7:0x00004883
r8: 0x00000000 r9: 0x00000002 r10: 0xa000b510 r11:0xa0004bf4
r12: 0x90018e70 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0x9fffe7d4 r27:0xa02b0918
r28: 0x054cb838 r29: 0xa00016b4 r30: 0xa00016b4 r31:0x9000e7d4
Thread 5:
# 1 0x8fe26728 in _mach_msg_trap + 0x00000008 (dyld + 0x00026728)
# 2 0x8fe31f34 in _mach_msg + 0x00000038 (dyld + 0x00031f34)
# 3 0x8fe16224 in _server_loop + 0x00000088 (dyld + 0x00016224)
# 4 0x8fe16054 in _start_debug_thread + 0x00000144 (dyld +
0x00016054)
PPC Thread State:
srr0: 0x8fe26728 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x8fe31f34 ctr: 0x8fe1a688 mq:0x00000000
r0: 0xffffffe1 r1: 0x058b3cf0 r2: 0x00000000 r3:0x058b3d90
r4: 0x00000002 r5: 0x00000000 r6: 0x00000040 r7:0x00006303
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x780c0334
r12: 0x8fe1a688 r13: 0x00000000 r14: 0x8fe53254 r15:0x8fe507a0
r16: 0x8fe507d0 r17: 0x8fe5079c r18: 0x8fe507a0 r19:0x058b3dd0
r20: 0x8fe507cc r21: 0x8fe5079c r22: 0x8fe507cc r23:0x8fe53254
r24: 0x058b3d90 r25: 0x00000040 r26: 0x00006303 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000002 r31:0x8fe161b0
Loaded modules:
0: Microsoft PowerPoint (11.2.0.050714 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft PowerPoint
1: PowerPlantZ (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCP RuntimeZ.DLL (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPZ.stb (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPCoreZ (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: Microsoft PowerPoint (11.2.0.050714 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft PowerPoint
6: Microsoft_Office_2001Z (11.2.0.050715 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
7: Microsoft_DrawingUI_2001Z (11.2.0.050715 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
8: Microsoft_Drawing_2001Z (11.2.0.050715 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
9: BLIP_LibrariesZ (11.2.0.050715 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
10: ShMem (11.2.0.050715 Reg=English Loc=0x0000):
/Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
11: Microsoft OLE X (11.0.0.040322 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft OLE
12: Microsoft Framework DB (11.2.0.050729 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
13: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
14: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
15: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
16: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
17: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
18: dyld: /usr/lib/dyld
19: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
20: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
21: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
22: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
23: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
24: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
25: libbsm.dylib: /usr/lib/libbsm.dylib
26: DiskArbitration:
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
27: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
28: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
29: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
30: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
31: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
32: Carbon:
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
33: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
34: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
35: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
36: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
37: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
38: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
39: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
40: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
41: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
42: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
43: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
44: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
45: libPDFRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
46: libPSRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
47: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
48: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
49: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
50: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
51: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
52: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
53: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
54: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
55: libcups.2.dylib: /usr/lib/libcups.2.dylib
56: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
57: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
58: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
59: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
60: libz.1.dylib: /usr/lib/libz.1.dylib
61: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
62: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
63: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
64: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
65: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
66: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
67: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
68: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
69: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
70: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
71: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
72: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
73: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
74: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
75: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
76: vecLib:
/System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
77: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
78: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
79: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
Operating System Information
Operating System: Mac OS X 10.3.9 (Build 7W98)
CPU: G4 (7450), Number: 1, Speed: 999 MHz
gestaltPhysicalRAMSize err = 0, result = 640 MB
gestaltSystemVersion err = 0, result = 0x1039
Screen: 1024 x 768, depth = 32, ltbr = 0, 0, 768, 1024
Microsoft Application Information:
Error Reporting UUID: 1595E9D4-DB4F-11D8-A83E-000A95B2F3BC
Time from launch: 0 hours, 0 minutes, 11 seconds
Total errors on this client: 32
>> Stay informed about: slide show crashes on 10.3.9