suddenly no Office program will open

I'm having the same problem... Did you ever get info on how to correct it? I have restarted the computer, reinstalled the software and installed the most recent updates to no avail!

Kate
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> I'm having the same problem... Did you ever get info on how to correct it? I have restarted the computer, reinstalled the software and installed the most recent updates to no avail!
>
> Kate

Kate, I had to re-install my whole system. It wasn't just a Word problem.

It was really annoying and time-consuming, too, because the bleeding Mac instructions say you can do a partial re-install that saves your settings. But that turned out to be not true. I had to zap everything, re-install OSX from my original disk that came with the computer, update OSX (since, of course, the original version was not the latest; I do keep up with software updates), and THEN totally re-install Word plus all my other third-party software aps.

Word does now work. But, as many warnings advise, web connectivity stuff got affected by the complete system re-install. My poor brain-fried Mac re-set iteslf in ways I cannot begin to describe. So I just hope your server has better tech support folks than AT&T/BellSouth.

-- Pam Brandt
 >> Stay informed about: suddenly no Office program will open 

On 4/1/08 4:30 14PM, in article ee8bf19.2 DeleteThis @webcrossing.caR9absDaxw, "pamela
Robin Brandt" <pamiami1 DeleteThis @bellsouth.net> wrote:

I would suggest trying the Combo updater first. If this fails then do the
"Archive & Install."

You might need to download the combo updater from Apple and run it again
rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Office. Combo updaters will install on the
same version as they¹re applying‹no need to roll back or do a clean install.

Leopard:

Mac OS X 10.5.2 Combo Update (This update delivers several improvements for
both PowerPC- and Intel-based Macs )
<http://www.apple.com/support/downloads/macosx1052comboupdate.html>

Tiger:

Mac OS X 10.4.11 Combo Update (PPC)
<http://www.apple.com/support/downloads/macosx10411comboupdateppc.html>

Mac OS X 10.4.11 Combo Update (Intel)

<http://www.apple.com/support/downloads/macosx10411updateintel.html>

>
> It was really annoying and time-consuming, too, because the bleeding Mac
> instructions say you can do a partial re-install that saves your settings.

Did you select ³Preserve Users and Network Settings?²

Directions for Archive and Install

1) Insert the Mac OS X Install Disc and double-click the Install Mac OS X
icon.

2) Follow the onscreen instructions. In the pane where you select the
destination disk, select your current Mac OS X disk (in most cases, it will
be the only one available).

3) Click Options. If you want to save your existing files, users, and
network settings, select ³Archive and Install,² and then select ³Preserve
Users and Network Settings.² If you want to erase everything on your
computer and reinstall Mac OS X, select ³Erase and Install.² You can¹t
recover erased data.

4) Click Continue.

5) Click Customize to select which parts of Mac OS X you¹d like to install,
or click Install to perform a basic installation (recommended).


Once the install has finished, your system will be at whatever level the
disk you have is. So if your Install DVD/CD disk is 10.5.0, that's what
version of OS will be on your Mac. You will need to download the appropriate
Combo Updater from Apple's site to restore the system to a higher version.
After you run the combo, allow Software Update to download and install any
additional updates.
--
Diane
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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